Zoom Video Communications has selected Amazon Web Services (AWS) as its preferred cloud provider.

The multi-year agreement extends the longstanding relationship between the two companies, enabling Zoom to rapidly scale its service to cope with the challenges brought by the Covid-19 pandemic, and deliver reliable services and continuous innovation for its expanding base of corporate and individual customers.

Zoom will continue to leverage AWS’s global infrastructure and unmatched portfolio of services – including capabilities in compute, storage, content distribution, and security – to create a seamless, secure extension of its data centers.

In addition, AWS and Zoom are collaborating to develop new solutions for Zoom’s enterprise users, leveraging the breadth and depth of AWS to integrate Zoom services with Amazon devices and capabilities to make it easier for organisations to run hybrid office and remote work models.

AWS has supported Zoom since 2011 and earlier this year, when the Covid-19 pandemic began impacting businesses, schools, and governments around the world, Zoom expanded its relationship with AWS to keep up with surging demand as hundreds of millions of new Zoom participants began to use the platform for everything from online education to business meetings to social gatherings to exercise classes.

Over the past year, Zoom has grown on AWS to accommodate an increase from 10-million daily meeting participants in December 2019 to more than 300-million a day regularly since April 2020. Beginning in February 2020, engineering teams from AWS and Zoom worked around the clock and across remote locations to securely and reliably meet the needs of this vast, globally dispersed user community, adding tens of thousands of Amazon Elastic Cloud Compute (EC2) instances (virtual servers) to Zoom’s overall capacity, even adding thousands of instances in a day as usage demanded.

“Faced with unprecedented global demand this past year, we’ve been able to handle it in significant part by running the substantial majority of our cloud-based workloads on our preferred cloud provider, AWS, and relying on AWS’s performance and scalability,” says Eric Yuan, CEO of Zoom. “Looking forward, we will continue to innovate alongside AWS to reinvent virtual collaboration and deliver secure and exciting experiences for our customers.”

Andy Jassy, CEO of AWS, comments: “Covid-19 changed everything for Zoom, putting demands on the company to meet the video conferencing needs of hundreds of millions of new participants around the globe, and AWS was there from the beginning to ensure Zoom could scale to meet these new requirements virtually overnight.

“When organizations build on AWS – as Zoom has done since 2011 – they transform their business, expanding and innovating much faster. Together, Zoom and AWS have delivered great experiences for new Zoom users around the world, and we look forward to using the cloud to develop new ways to help the world communicate.”