Axiz swept the boards at the 2020 Channelwise Awards, winning the popular vote across all categories and overall to clinch the Distributor of the Year 2020 award.

And Syntech made its maiden appearance as a Channelwise Awards winner, taking the Customer Care Distributor of the Year trophy.

The Channelwise Awards poll resellers on their favourite vendors and distributors across various categories, with the number of votes tallied to find a winner.

This year Axiz took the top honours in all of the categories: infrastructure; networking; end user devices; printers and peripherals; security; and components and accessories.

Not surprisingly, this earned it top marks as Distributor of the Year 2020.

The top 10 distributors according to votes were: Axiz; Pinnacle; Tarsus Distribution; Mustek; Rectron; Drive Control; First Distribution; Corex; Syntech Distribution; Esquire; Networks Unlimited; and Westcon-Comstor.

The Customer Care Distributor of the Year award was instituted for the first time this year, reflecting how reseller partners rank the level of service they received over the year – and is particularly significant considering the disruptions to the channel in the year of Covid-19.

Resellers were asked to score their chosen distributors on a number of pertinent issues: stockholding, communication, value-added services, self-help tools, adaptability, innovation, and going the extra mile.

Where 100 resellers or more cast their votes for a distributor, these scores were averaged to find the Customer Care Distributor of the Year.

The top contenders were: Axiz; Duxbury; First Distribution; Mustek; Networks Unlimited; Pinnacle; Rectron; Syntech Distribution; Tarsus Distribution; and Westcon-Comstor.

Syntech racked up the best score, followed by Networks Unlimited, Axiz, Pinnacle and Mustek.