Our client is an established Management Consulting company who are growing their consulting practice to enhance their traditional consulting offering.
“The name of the game is customer experience and it’s now about much more than advertising, it’s about how services are provided and marketing functions have to think well beyond ads.”
They offer:
Customer Experience
Our client provides an intuitive and practical framework in which they measure, improve and track Customer Experience Levels across an organisation’s value chain and interfaces. They assess customer experience upon the consumer’s end to end experience, and the impact it has on business and the brand perception.
Customer experience is essential as it allows clients to re-imagine a better future – for themselves, their customers and it also provides an essential feedback loop back into any organisation allowing for improvements to existing products or setting the requirements for future products.
Our client has assisted various customers across industries in developing compelling value propositions, identifying new target markets, sharing robust sales toolkits and approaches, as well as providing marketing strategy related support. Our client has specific boutique partners that it works together with in developing these offering for its clients.
Brand Valuation
- Providing brand valuation audits
- Increasing the level of brand awareness;
- Fostering brand loyalty; and
- Increasing the strength of the brand.
Sales Stimulation
- Customer value propositions are an essential ingredient in successfully communicating in a succinct and directed manner the strengths and core offerings of an organisation, and can either be a standalone exercise or part of a larger marketing or sales programme
- Sales stimulation programmes are an all-encompassing approach that analyses every aspect of customer segmentation, operational advantage and supply chain activities to create a goal driven plan to enhance sales and facilitate the brand establishment.
- Marketing strategies inevitably unpack the company strategy and support in the direction and execution of the necessary platforms to market the organisation, activities range from target audience validation, competitor analysis, communications planning, and the execution activities thereof.
Our client also does a lot of work on the broader economic development side. They have a dedicated practice area on this already and as this is part of the intrinsic values of our client, they dedicate focus in this area too.
They are looking for a Management Consultant with a demonstrable track record of success to drive this product and service offering so their clients can maximise the impact of their business via a combined digital, marketing, analytics and holistic branding programme that goes beyond the traditional format.
Job Requirements:
- Seasoned “been around the block” Management Consultant
- Well trained and disciplined across all aspects of Management Consulting.
- Consulting background in building marketing strategies – bringing the right digital content, branding and customer analytics team into the planning and implementation
- Networker
- Impeccable Project delivery
- Project Management
- Client-centric; build and maintain client relationships and enhance service reach for the CSP and the greater consulting group
- Facilitate the prioritisation of client improvement opportunities
- Communication; verbal and written, able to get “the message” across
- Professional presenter
- High EQ
Skills:
- 5 years relevant experience
- Honours degree in BSc Maths/Stats BSc Engineering or appropriate qualitative/quantitative degree
- Leadership skills to ensure team growth and improvement
- Experience in working with advertising agencies beneficial
- MS Office & Presentation
Desired Skills:
- Leadership
- Team Management
- Project Management
- Communication
- Project Delivery
- Client-centric
- Networking
- Holistic Branding
- Marketing Strategy
- Digital content
Desired Work Experience:
- 5 to 10 years Strategy Consulting
Desired Qualification Level:
- Honours
About The Employer:
see above.