The role of the Product & Services Project Manager (“P&S PM”) will span the full project lifecycle, which includes discovery, dev specification, understanding financial and operational requirements, managing multiple stakeholders, as well as reporting on project progress and KPI’s, so expect each day to be a little bit different and quite “hands on”.
The Company’s Project Management Office has a hybrid project management approach, in which they apply both Waterfall and Agile methodologies. Their environment is fast-paced and requires a PM that can think on his/her toes and not be overwhelmed by pressure. Being able to communicate articulately and command a room (meeting) is a must!
Location : Observatory, Cape Town
The Project Manager reports directly to the Head of Projects.
Are you the person we are looking for?
Proven experience in project management. This one’s important! Have you successfully planned, organised, led and monitored activities of project teams? Do you maintain overall control of the schedule, budget and scope, and ensure project plans and working products are based on approved, agreed-upon requirements? Do you have the ability to easily form collaborative and productive working relationships across the organisation to ensure projects are adopted and understood in all areas of the business – managing multiple stakeholders and cross-functional teams? Are you a natural at change management?
Are you skilled at preparing project management deliverables (project plans, roadmaps/timelines, change requests and KPI’s) and using these to conduct and assess the Project? Does your knowledge base and experience include (and is not limited to) a deep understanding of project management methodologies, as well as technological elements such as system integrations and fintech product/service roll-outs?
*A unique requirement for this role is the ability to identify project or process gaps and solve for them – figure out what the process should be and implement it, while leaving some room to pivot or adapt when change comes.
What will you be doing, exactly?
- Coordinate internal resources and third parties/vendors for the successful execution of fintech product and service projects, with a structured but agile approach
- Leading project planning sessions
- Optimising and improving processes and the overall approach where necessary
- Conducting project review and creating detailed reports for executive staff
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and effective resource allocation
- Develop a detailed project plan to track progress – regularly report back to PMO and stakeholders
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Grade 12 or equivalent (Essential)
- PMP / PRINCE II certification (Essential)
- Degree in Information Technology / Information systems (Beneficial)
- 5+ years of experience working in IT and Project Management (Essential)
- Solid project management background, with hands-on experience rolling out large scale fintech projects, which include new product and service roll-outs
- Experience working in a team-oriented, collaborative environment (Beneficial)
- Background in financial services (Beneficial)
- Knowledge of the application of project management methodologies and standards
- Firm grasp of fintech products and services and operational best practice
- A deep understanding of system integrations and fintech product enablement
- Knowledge of payments and remittances