ROLE SUMMARY
The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is
implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.
SKILLS PROFILE
EDUCATION
- A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualification
- Registration with the South African Nursing Council as a Registered Nurse
- Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
- A trauma certificate is required
- A relevant management qualification will be advantageous
- An intermediate level of Computer proficiency
WORK EXPERIENCE
- 2 or more years experience in a private hospital setting
- Experience in clinical leadership
- Management experience is essential
KNOWLEDGE
- Sound financial knowledge and the ability to interpret financial data
KEY WORK OUTPUT AND ACCOUNTABILITIES
- Manage acuities and skill mix in such a way as to ensure cost effective quality care
- Manage all costs emanating from the department
- Ensure correct billing, stock management and purchasing
- Facilitate timeous and accurate compilation of files
- Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with companies evolving policies and procedures
- Keep abreast of current research in the applicable discipline
- Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization
- Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
- Develop a talented nursing workforce.
- Cooperate with the company Education Division to ensure appropriate nursing training for the delivery of quality care
- Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
- Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
- Enforce staff dress code within and on leaving the Hospital
- Facilitate effective change and conflict management
- Orientation of new staff and students
- Facilitate staff development both personal and professional
- Coaching and mentoring of staff
- Ensure professional conduct and appearance of staff
- Promote staff wellbeing
- Work effectively and cooperatively with others to establish and maintain good working relationships that are mutually beneficial.
- Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
- Develop collaborative relationships to help accomplish work goal
- Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty
- Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals
- Foster an effective working relationship with service providers
- Foster an effective working relationship with Public liability
MANAGERIAL/ SPECIALIST SKILLS
- Coaching Others – The capacity to recognise development areas in others and support them to facilitate personal development through coaching.
- Leading and Managing Change – The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.
- Performance Development – The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
- Taking Action – Capable of recognising the need for action, considering possible risks and taking responsibility for results.
- Decision Making – Capable of making decisions timeously and taking responsibility for the consequences.
- Managing Self – Capacity to plan, organise and control your own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
- Customer Focus and Service Delivery – The capacity to identify and respond to the needs of internal and external customers. Internal and external customers include patients, doctors, colleagues,
- suppliers, visitors, vendors and any other person that requires a relationship
- Adapting and Responding to Change – Capable of supporting and advocating change initiatives and managing your own reaction to change.
- Continuous Improvement – The capacity to improve systems and processes to facilitate continuous improvement.
- Personal Work Ethic – Capacity to instil an ethic of quality and consistency in self and others.
- Building Relationships – Capacity to establish constructive and effective relationships.
- Communication – The capacity to clearly present information, either written or verbal.
- Teamwork – Capacity to cooperate with others to work towards a common goal.
- Technical Knowledge – The capacity to perform a technical function to required standards.
Desired Skills:
- Diploma in General Nursing
- NQF 7 qualification
- Registered Nurse
- South African Nursing Council
- trauma certificate
- management qualification
- private hospital
- clinical leadership
- Management
- Nursing Support
- Coaching And Mentoring
- Decision Making
- Financial Reporting