Our client, a provider of value added services to the South African market, is looking for a young, dynamic, hands-on Operations Assistant. The business has outstanding support infrastructure and founders who have built many successful businesses. As such you will be working alongside many smart and successful individuals in the tech sector in an entrepreneurial and ambitious office environment.

This position is focused on campaign management and the technical platform across their product suite. You be working closely with management and shareholders to build and grow the business, which will lead to amazing opportunities of personal growth.

Personal Qualitlies Required:

  • Proactive, highly motivated and results-focused
  • Proven time management and organizational skills
  • Self-aware, confident and determined
  • Excellent written and verbal communication skills via email, telephone
  • Excellent at listening, questioning, and responding to gained information
  • Strong IT competency is a must (technical by nature)
  • Comfortable working in highly flexible, entrepreneurial environment

They are a progressive and tight knit team offering significant levels of freedom, including flexi hours, remote working and opportunities for personal development. This means they are looking for a driven support engineer that is interested in building and taking accountability for all levels of support.


  • A minimum of 3 years’ experience working with technology
  • Must be proficient in Excel and able to demonstrate this
  • Comfortable working with large sets of data
  • 2+ years in API integrations
  • 2+ years MySQL experience
  • Exceptional communication skills, verbal and written.
  • Experienced in working in a fast-paced environment and efficient in prioritizing tasks
  • A consultative, intelligent communication style and strong rapport building skills.


You will be the very point of call for internal technical queries or requests and responsible for the management of our intellectual property across various platforms, as well as complex campaign builds, API integrations and data management.

  • Data and compliance management
  • Provide technical support to data related queries
  • Campaign management and analytical reporting
  • Technical integration and API management
  • SIP Trunk management
  • Provide administrative support to other departments or projects as needed
  • Procedure and process flow documentation creation and upkeep
  • Point of contact with various providers and partners, maintaining a strong and profitable relationship

Desired Skills:

  • Excel
  • large data sets
  • API integrations
  • MySQL
  • technical queries
  • data management
  • technical support
  • SIP trunk management
  • documentation
  • proactive
  • flexible

Desired Work Experience:

  • 2 to 5 years

Desired Qualification Level:

  • Certificate

Employer & Job Benefits:

  • Flexitime
  • personal development

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