Supa-wash, Premium Carwash and valet centre in Randpark Ridge is in need of a new branch Supervisor to start immediately!
Purpose: The Car Wash Supervisor develops and maintains a diverse team at our car care store to insure outstanding customer service. The Car Wash Supervisor is “hands-on” in the operation ensuring that the employees are properly trained/coached and that our customers are satisfied with all of the services they have received. The Supervisor has a passion for customer service and team leadership with high energy and personal accountability. The supervisor is a natural leader and continuously challenges others for “excellence in execution” toward goal.
Key Focus Areas:
- Increasing customer satisfaction
- Increasing bottom line revenue
- Maintaining a results driven crew
Position Requirements:
-Valid South African Driver’s License
– Ambulatory and not impaired
Job Analysis:
Work Environment
Primarily works in an outdoor environment year-round. Must be able to physically perform the duties and responsibilities of all carwash production and customer service positions to be able to help flow and to train all carwash employees. Work is done in a fast-paced environment. Position requires constant people interaction, both with a wide variety of employees as well as customers. The position requires that a person is fully ambulatory and is fully sighted, with or without vision correction.
Qualities
Must have a proactive safety attitude. Successful Supa-Wash supervisors are naturally able to multi-task. Enjoys meeting and greeting customers and explaining how we can help them take care of their vehicle’s appearance. Must conduct oneself in a consistently positive, good team player, professional manner of high integrity and honesty as a member of the Supa-Wash Management Team.
Abilities
Must be able to learn our business from the ground up by performing all line production and customer service positions. Must be able to read, interpret, and apply policies and procedures from written material including operations and maintenance manuals. Must become cross-trained in all Express and Full Service Detail processes, practices, and quality control. Must have the ability to learn basic preventative and repair maintenance procedures on industrial carwash equipment. Must be able to learn to run the carwash operation to meet established goals regarding labour management and sales goals.
Skills
Requires the ability to drive many different types of vehicles and maintain a valid South African Driver’s License. Must be able to promote Supa-Wash, products and services to customers and the community, and to uphold and promote the trusted Supa-Wash brand
Sallary is Experience dependant and basic+commission structure.
Desired Skills:
- Managing staff
- Stock Control
- Supervising
- Workplace Safety
- Customer Care
- car wash
- detaling
- outdoor
About The Employer:
SUPAWASH IS A CLOSE-NIT CAR WASH AND VALET CENTRE, THAT HAS BEEN IN OPERATION SINCE 2013.
THIS PROVIDES US WITH THE OPPORTUNITY TO EXECUTE SERVICES WITH ATTENTION TO DETAIL. EVERY VEHICLE RECEIVES A PERSONAL TOUCH.
OWNER, ACE IS AT THE HELM OF SUPAWASH, DRIVING QUALITY OF SERVICE.
HE ENSURES THAT EACH VEHICLE RECEIVES THE CARE IT DESERVES. ACE, LIKE YOU, IS A CAR ENTHUSIAST.
DURING EVENINGS YOU CAN FIND HIM AT CAR MEETUPS.
OVER WEEKENDS HE LIVES HIS PASSION FOR CARS AT RACETRACKS AND CAR EVENTS. WITH HIS KNOWLEDGE, DEDICATION AND PASSION, YOU CAN BE ASSURED THAT YOUR VEHICLE WILL BE CARED FOR WITH ENTHUSIASM AND QUALITY.
THE TEAM OF PROFESSIONALS THAT SERVICE YOUR VEHICLE IS PERSONALLY TRAINED BY ACE. THEIR GOAL IS TO APPROACH YOUR VEHICLE WITH DETAIL, SERVICE THE VEHICLE WITH EFFICIENCY AND ENSURE THAT EACH WASH, POLISH AND/OR WAX LASTS AND DOES NOT DETERIORATE YOUR VEHICLE IN ANY WAY.