Our client based in East London is currently looking to employ an experienced and dynamic Vehicle Hire Operations and Admin Assistant. JOB DESCRIPTION: The Office and Admin Assistant will organize, coordinate, and control operations, office administration, debtors and creditors and will be responsible for developing intra-office communication protocols, streamlining operations and administrative procedures. The ideal candidate will be:
- an energetic professional, who does not mind wearing multiple hats.
- experienced in handling a wide range of vehicle hire operational, administrative and management support related tasks.
- experienced in operations in the vehicle, and particularly truck, hire industry.
- able to work independently with little or no supervision.
- organized, flexible and enjoy the administrative and operational challenges of supporting an office of diverse people.
MAIN RESPONSIBILITIES: OPERATIONS
- Organize and control Truck, LCV and car hire operations and procedures.
- Liaising with all staff and managing all staff.
- Liaise with fleet controller to make sure services and COF’s are up to date.
- Liaise with clients to bring or swap vehicles that need COF or service.
- Perform review and analysis of special projects and keep the management properly informed.
- Assist with preparing annual budget.
- Evaluate and manage staff performance.
- Organize orientation and training of new staff members.
- Attend to customer inquiries and complaints.
- Quoting clients on rentals.
- Ensure that tyres are efficiently managed and controlled.
ADMINISTRATION
- Provide Debtors and Creditors support where necessary.
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply order numbers. Review and approve quotes.
- Updating rates on Omnix upon annual increase.
- Updating rates to clients upon annual increase.
- Design and implement filing systems, ensure filing systems are maintained and current, i.e. tyre / battery spreadsheets, etc.
- Keep profit and loss spreadsheets up to date.
- Ensure that vehicle licensing is kept up to date.
- Making sure that staff carry out deposit policy and keeping track of credit card deposits.
- Ensure that Nedlink spreadsheets are kept up to date daily.
Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.