An excellent opportunity to join a frequented bushveld holiday resort as General Manager!

Duties & Responsibilities


  • To control costs and expenses whilst maximizing revenues, thus achieving optimum profitability
  • To prioritize capital expenditure requirements

Marketing & Sales

  • Develop a sound integrated marketing plan for the Resort


  • Ensure that Resort financial reporting is on time and correct
  • Ensure that all Resort reports, as required by Head Office, are correct and timeously submitted.

Human Resources

  • To effectively monitor Resort management and strive for ongoing development and high morale of the entire workforce through training, communication and interaction between Resort management and staff.
  • Identify management potential and development needs and agree appropriate action with HR
  • Implement job descriptions and company performance appraisal procedures.
  • Manage the KPA’s of HOD


  • To ensure effective communication through the continuous and undistorted flow of information between Resort and head office, management and staff by holding regular meetings as per agreed schedule.

Operating Standards

  • To maintain and improve agreed physical, behavioral and quality standards.

Strategic Planning

  • Develop a sound integrated business plan for the Resort.
  • Develop and conduct research for top quality products at the Resort.

External Environment/ Social Responsibility

  • Participate in agreed external bodies


  • Agree with the Operations Executive productivity goals and ensure that these goals are achieved.


  • Practice modern management techniques

Guest Relations

  • Maintain high visibility status by interacting with guests
  • Constantly monitor and update quality and service policy.

Desired Experience & Qualification

  • Relevant Tertiary Qualification – Resort/Hotel Management
  • General Management Qualification – Will be an advantage
  • Multilingualism
  • Ability to motivate and co-ordinate staff
  • Food & Beverage experience – Will be an advantage
  • Strong financial background and exceptionally good communication and marketing skills
  • At least 5 years experience in a Management position in the Hospitality Industry. Previous experience within Resorts/Hotels specifically will be a strong advantage.
  • Handle guest and staff relations and complaints
  • Knowledge of disciplinary and grievance procedures
  • Must be competent on AccPac, Word, Excel and Windows
  • Must be able to work under pressure.
  • Must be a STRONG administrator.
  • Must be able to liase with persons of all persuasion.
  • Must be able to take initiative and perform independently
  • Sound HR experience will be an advantage

Package & Remuneration

R45 000 -R50 000 p.m. negotiable depending on experience

Desired Skills:

  • General Management
  • Resort Management
  • Hospitality Management
  • Hospitality Industry
  • Beverage Management

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Certificate

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