Role Purpose

Provide efficient and effective application of risk underwriting rules for new business to ensure protection of the risk pool in doing so appropriately rate any risk and communicate effectively with both internal/external clients.

Responsibilities and work outputs


  • Analyse and evaluate insurance applications against set criteria in order to determine the client’s risk to the business.
  • Provide quality guidance and training to the underwriting team.
  • Contact relevant stakeholders, such as medical personnel, to obtain information relevant to the client’s application, such as background and financial status.
  • Make recommendations on the client’s application and determine if this should be approved or rejected based on set criteria.
  • Maintain detailed records of policies underwritten and decisions made in line with organisational policies and relevant legislation.
  • Escalate client applications as and when necessary where risk is uncertain or approval and rejection is unclear.
  • Maintain internally set service level agreements to ensure applications are processed timeously.


  • Provide authoritative, expertise and advice to clients and stakeholders.
  • Foster and maintain strong relationships with our reinsurance partners and Financial advisors
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.


  • Positively influence and participate in change initiatives.
  • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
  • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
  • Take ownership for driving career development.


  • Contribute to the financial planning process within area.
  • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
  • Manage financial and other company resources under your control with due respect.
  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies required

  • Examining Information
  • Documenting Facts
  • Interpreting Data
  • Showing Composure
  • Checking Things
  • Following Procedures
  • Upholding Standards
  • Producing Output

Experience and Qualifications

  • Grade 12 or equivalent qualification
  • B-Degree in Business, Finance, or related field
  • Relevant medical (nursing, physiotherapy, or equivalent) qualification
  • 10+ years risk underwriting experience (essential)
  • R30million underwriting experience (essential)

We’re looking for someone with

  • Knowledge of relevant legislation and provisions
  • Knowledge of relevant underwriting software
  • Knowledge of underwriting principles and guidelines
  • Knowledge of underwriting application process
  • Analytical skills
  • Communication skills
  • Attention to detail
  • Interpersonal skills
  • Planning and organising skills
  • Prioritisation skills

We reserve the right not to fill this vacancy.

Desired Skills:

  • Analytical
  • Planning And Organising
  • Knowledge of relevant legislation
  • Knowledge of relevant underwriting and guidelines

Desired Work Experience:

  • More than 10 years

Desired Qualification Level:

  • Degree

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