3 Month contract with a possibility of going permanent.
Academic requirements:
- 2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any otherIT related certification, Diploma or Degree)
Work experience:
- Experience in desktop support both Hardware and Software (Onsite or remote) minimum 1year. If work experience call centre exposure, it is very beneficial.
Job role includes:
- Ticket management of client queries and issues (Logged telephonically or via email).
- Setup ofclient software, emails and troubleshoot issues thereof.
- Managing/troubleshooting ofOffice365 portal and exchange.
- Hardware, Patch management and Anti-Virus maintenanceconducted using RMM tools.
Send a detailed copy of your CV to Bonita ([Email Address Removed] – replace the AT with @)
Should you not be contacted within 7 days, please consider your application as unsuccessful