ROLE PURPOSE
Provide assistance and guidance to employees on benefits such as medical aid, retirement plans and Human capital processes to increase employee satisfaction and retention.
RESPONSIBILITIES AND WORK OUTPUTS
- Co-ordinate recruitment administration, including advertising and scheduling of interviews/assessment/risk checks.
- Proactively engage with employees pre-employment regarding benefits to enhance employee experience.
- Provide first line support to employees regarding their requests/needs and direct them to appropriate channel for assistance when necessary.
- Provide support to employees on employee benefits such as health benefits, retirement plans, etc.
- Assist employees complete and submit relevant paperwork to ensure compliance with the legislative requirements and standards.
- Use various communication methods to provide information to employees regarding benefits and human capital practices to enhance their experience within MMI.
- Partner with HC Business Partners to share insights and trends and address gaps in human capital processes.
- Proactively provide guidance to employees about the impact of any life changes or events on their benefits
- Proactively engage with employees regarding new benefit options, updates, legislative changes etc to ensure ongoing engagement with benefits or products.
- Arrange benefits information sessions (EVP, medical aid and retirement scheme) for all new employees to assist with their financial wellness choices.
- Promote and create awareness of financial advice available to employees.
- Coordinate and support the exit of employees to ensure the employee experience remains engaging and risks are mitigated.
- Provide guidance on HC processes, policies and procedures and benefits (such as performance excellence, annual increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits.
- Provide guidance and support to employees on Human Capital systems and processes.
- Make recommendations to improve processes and procedures in order increase administrative efficiencies.
- Provide authoritative, expertise and advice to clients and stakeholders
- Build and maintain relationships with clients and internal and external stakeholders
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Develop and maintain productive and collaborative working relationships with colleagues, peers and stakeholders.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving your career development
- Continuously develop skills through guidance from specialist around shortlisting, sourcing and interviews
- Identify solutions to enhance cost effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
COMPETENCIES REQUIRED
- Business Acumen
- Client/Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
- Diversity and Inclusiveness
EXPERIENCE AND QUALIFICATIONS
- Matric
- Studying towards an HR Diploma or related qualification
- HR Diploma or related qualification (advantageous)
- 1-2 years HR administration or employee benefits experience
- Knowledge of employee benefits, such as medical aid, retirement plans etc
LOCATION
The above-mentioned position is currently available in the Human Capital department at our Momentum Life business unit based at our office in Centurion.
Desired Skills:
- HR Administration
- HR Coordination
- Employee Benefits
- Human Capital
Desired Work Experience:
- 1 to 2 years
Desired Qualification Level:
- Diploma