Purpose Statement

Liaise with business to formulate business specifications and functional descriptions to meet business requirements
Liaise with development team to hand-over functional descriptions
Compile test plans and ensure delivery is according to business requirements
Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions



  • Must have proven experience as Business Analyst (BA) within thefinancialand or bankingenvironment
  • At least 3 – 7 years’ experience as Business Analyst
  • Experience and knowledge in credit products (credit card, term loan, access facility)
  • Basic project management experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

  • A relevant degree in Information Technology



Must have detailed knowledge of:
IT systems development processes
Application development
Business analysis and design
Standards and governance
Testing practices


Detailed knowledge of:
Agile development life cycle
Banking systems

Knowledge of UML and business process modelling (BPM)

Solid understanding of:
Capitec Bank’s systems environment
Capitec Bank business model
Best practices for Quality Assurance (QA)


  • Analytical Skills
  • Problem solving skills
  • Strategic Thinking Skills
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Influencing Skills
  • Negotiation skills
  • Presentation Skills
  • Facilitation Skills
  • Attention to Detail
  • Planning, organising and coordination skills


  • Adapting and Responding to Change
  • Analysing
  • Delivering Results and Meeting Customer Expectations
  • Learning and Researching
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Relating and Networking
  • Working with People

Additional Information

  • A valid driver’s license and own vehicle is preferred
  • Clear criminal and credit record
  • Contactable via own mobile phone

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

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