- Analyze current technologies used within the company and determine ways to improve
- Document and monitor requirements needed to institute proposed updates
- Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
- Propose and establish framework for necessary contributions from various departments
- Account for possible project challenges on constraints including, risks, time, resources and scope
- Work closely with project management teams to successfully monitor progress of initiatives
- Provide detailed specifications for proposed solutions
- Define clear goals for all aspects of a project and manage their proper execution Provides active input into new customer requirements and opportunities, including new products, solutions and how this will impact revenue for the business unit.
- Drive collaboration, performance, cross and upsell opportunities.
- Design, Specification, Presentation, Compliance, Costing of Tender Proposals.
- Enhance relationship building and customer service ethos within the environment encompassing all stakeholders
- Enhance customer satisfaction levels and ensure that it is at the business unit required standard or better at all times.
- Responsible for ensuring technical proposals are delivered on time, within budget and within specification.
- Responsible to support the sales team in providing solutions within time and budget
- Attend any company related meeting, forum or gathering and represent the business unit as required.
- Educate and keep the organisation up to date on current industry standards and trends that affect the industry.
- Coach, support, mentor and challenge subordinates in the application of effective operations practices, provide advice and guidance on complex issues in order to minimise risk and ensure performance.
- Responsible for the full participation in ISO compliance and audit requirements within the team.
- Successfully complete own scheduled training and other development interventions as indicated
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Manage relationships with various departments, OEM’s, contractors and suppliers and act as a trusted advisor.
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8-10 years of progressive, professional and holistic industry experience
- Experience managing technology consulting or services function within a complex organisation
- Minimum 8-10 years at Pre/Post Sales Engineering level
- Required exposure and/or skills as below:
- Project management and leadership skills are essential
- Experience developing IT and cloud infrastructure
- Current understanding of best practices regarding system security measures
- Experience in software engineering and design architecture
- Positive outlook in meeting challenges and working to a high level
- Advanced understanding of business analysis techniques and processes
- Professional experience working with and analyzing computer hardware and software
- Extensive knowledge and experience working with operating systems
Desired Skills:
- Solution Implementation
- Integration Architecture
- Pre-sales
- Solution Architecture
Desired Work Experience:
- 5 to 10 years Optical, Electronic & Computer Manufacturing
- 5 to 10 years Technical / Business Architecture
Desired Qualification Level:
- Degree