| Position Job title | Junior Exchange Engineer |
| Type of role: | Fixed |
| Position type and expected hours of work | Fulltime, and might require occasional after hours work |
| Position Location | PG Group Springs . Onsite Support |
| Qualification Essential Competency | – Deep understanding of core Microsoft Office 365 cloud technologies and services.
– Strong knowledge of Microsoft Exchange design, implementation and support. – Experience designing and troubleshooting complex messaging and mail routing scenarios. – Demonstrate architecture and implementation experience with hybrid Cloud technologies Azure, AWS. – Experience with third-party migration tools. – Strong scripting and automation capabilities. – Experience with voice technologies preferred – Skype for Business, MS Teams. – Knowledge of various industry compliance and regulatory information security standards such HIPAA, SOC1, SOC2, HITRUST and NIST is highly desired. – Strong problem solving and analytical skills. – Ability to organize and prioritize tasks, work under a small or large team spanning across multiple business unit/practice areas. – Self-managed and motivated individual with strong leadership skill. |
| Qualification preferred education and experience | 5 years experience |
| Essential functions | – Manage the organizations Office 365 environment through day to day hands-on tasks.
– Lead the design and implementation of Microsoft and related Cloud technology solutions utilizing Office 365, Azure, EMS, and others. – Lead complex troubleshooting and incident resolution events. – Consult with business leaders to develop and implement solutions to business needs. – Implement system security requirements defined under Information Security standards. – Update, prepare and document standard operating procedures and protocols. – Monitor, maintain and administrate security measures for the protection of cloud systems. |
| Experience required | 5 years + experience |
| Work environment | Remote Support |
| Physical demands | |
| Travel | No Travel |