We are urgently on the hunt for a young, energetic and qualified individual with a passion for IT to take up this junior role which could result in future career development.
Seeking ITIL and A+N+ certified individual to log client technical queries, ascertain level of support needed, desptach to 1st or 2nd line support technicians and follow up to ensure adherence to SLA’s.
Minimum requirements:
Matric
ITIL
A+N+ or similar qualification
3years experience within the IT industry and/or in an IT support role
Desired Skills:
- IT Technician
- Technical Support
About The Employer:
Awesome employer in the IT industry that proudly offers a happy working environment and massive opportunity for development