My client in the ISP industry is looking for a Business Intelligence Manager to join their team in Parow.

Main Purpose of the Job:

  • Manage the daily operation of the BI team
  • Handle the full lifecycle of a BI project
  • Ensure that the BI infrastructure is maintained
  • Maintain a knowledge base of the various data sources and how this data is transformed into information that is utilised by the business to make decisions
  • Make sure that the budget for contractors is not exceeded
  • Engage with management to create a strategy on how to improve BI in the long term

Duties will include, but are not limited to, the following:

  • Stakeholder engagement and business analysis
  • Project planning, specification, and execution
  • Management of BI staff which includes permanent employees as well as contractors
  • Administration of the BI contracts. Prevent the monthly budget from being exceeded, schedule training and updates of BI infrastructure
  • Maintain a knowledge base of data sources, the transformation of data into information and how this information is used
  • Keep abreast of the current best practices, software and technologies used for Business Intelligence
  • Mentoring BI staff


  • A tertiary degree in Data Science, Computer Science, Information Systems, Statistics or other affiliated numerical sciences
  • At least 2 years’ experience in managing a BI Team
  • At least 6 years’ knowledge and experience of working with business in an information providing context – supporting business issues and problems with intelligence, presenting data in a meaningful and user-friendly way, interpreting results of reports to a business audience
  • At least 6 years’ experience in transforming data into intelligence – manipulating data, creating transformations, analysing data, creating reports or dashboards
  • At least 6 years’ knowledge and experience of data systems, data structures and data models
  • Extensive experience in troubleshooting data issues, and dealing with data quality issues
  • Extensive experience in creating reports using BI software, especially Cognos Report Studio, but SSRS, Business Objects etc. will also suffice
  • Knowledge and experience with SQL
  • Knowledge and experience of creating Cognos cubes and Cognos data models (frameworks) will be advantageous
  • Advanced Excel skills
  • Experience in working with big data volumes will be advantageous
  • Experience in the ISP or telecommunications industry will be advantageous.


  • Ability to work with figures, understand the logic in numbers and a reasoning ability to use numerical data in support of business decision-making
  • Ability to troubleshoot data and numerical issues
  • Ability to grasp the essence of a business problem, and being able to present data in a format that supports decision-making to solve business problems
  • Analytical and logical thinker
  • Strong problem-solving skills
  • Strong communication skills and ability to work with varying skill sets and different parts of the business
  • Thorough, accurate and strong attention to detail
  • Versatile mind set, with a strong curiosity and probing instinct
  • Good communication skills with end-users in a servicing and problem-solving capacity
  • Methodical and organised
  • Tenacity
  • Self-motivated
  • Ability to work within a team as well as independently

Desired Skills:

  • BI
  • ISP
  • project
  • contractors
  • perm staff
  • BI infrastructure
  • data transformation
  • data systems
  • data structures
  • data models
  • Cognos
  • SQL

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