The successful candidate will be responsible for:
- Effectively and efficiently managing and monitoring all installed ICT systems and infrastructure
- Server patching, maintenance, troubleshooting and replacement
- Installing, configuring, testing, and maintaining operating systems, application software, backup systems and system management tools
- Effectively and efficiently providing desktop and telephone support
- Overseeing the day-to-day functioning of the ICT department in respect of routine daily support, maintenance & related administrative duties
Prospective applicants must meet the following basic requirements:
- National Senior Certificate or equivalent in the relevant IT field. Certification in the following field will be advantageous – Cisco, Microsoft or CompTIA
- Relevant BCom degree
- At least five years’ experience in a similar field (more in the technical requirements below), with management experience
- Computer literacy essential
- Ability to work well under pressure and meet tight deadlines
- Ability to produce accurate, high quality work in line with specific standards
- Systematic, comprehensive and displaying excellent attention to detail
- Commitment to the principles, policies and programme of action of the Democratic Alliance
- Outcomes-orientated, not simply task-orientated
- Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary
Advantageous Technical Requirements:
- 5 years proven working experience in installing, configuring, and troubleshooting Windows Server environment (Server 2012 R2) with a focus on Hyper-V hardware visualization as well as its roles and features i.e., Active Directory, DHCP, DNS, Group Policy
- 3 years proven working experience in Office 365 administration, particular in a Hybrid environment
- 5 years proven working experience in a variety of enterprise backup systems with a focus on Veeam, Azure Offsite Backups and Symantec backup tools
- Experience and knowledge on Microsoft Azure platform such as Azure Active Directory and Azure AD connect
- Experience in virtualization platforms such as VMware and Promox
- Experience in monitoring, configuring, and maintaining existing networks (including existing wireless network) and making upgrades where required as well as troubleshooting network outages or issues
- Proven working experience in installing, configuring, and troubleshooting enterprise antivirus applications, ESET
- Experience with vPBX systems
- Ensures the highest level of systems and infrastructure availability
- Liaising with 3rd party vendors, IT providers, etc. for support where required
- Project management skills
- Experience in a call centre environment
Desired Skills:
- windows Server 2012
- Hyper-V
- Active Directory
- DHCP
- Office 365
- Azure