- This role requires an in depth knowledge of Active Directory, Windows Server 2012/2012 R2, Exchange, Windows security, Azure Cloud Services and technologies
- Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.
- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
- Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
- Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
- Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
- Install, configure, and maintain Active Directory and third party software utilities for hardware systems within company operational guidelines.
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Provide training as required
- Active Directory Disaster Recovery Plan
- AD design & domain migrations
- Scripting and automation
- Design, setup, implement, migrate, maintain and support Microsoft Exchange
- Implement, support and maintain Microsoft O365 and Azure Services
- Design, setup and maintain AD environments
- File System migrations for new clients and Operating System upgrades
- Unified Endpoint Management – patch management and policy control
- Install and maintain servers (including racking / cabling, and installing operating systems)
- Assist in the Maintenance of VMware environments
- Resolve problems within Microsoft systems and third-party applications
- Provide support and guidance to other teams when necessary
Desired Skills:
- Diploma or Degree in Computer Science
- Information Systems
- MCITP 2008 MCSE 2016 AZURE MCSE
- Active Directory
- Windows Server [Phone Number Removed]; years’ relevant experience
Desired Work Experience:
- 5 to 10 years Systems / Network Administration