Matric
Retail experience essential
Excellent verbal communication skills
- Offer support and assistance with enquiries around deliveries and collections
- Utilize 3PL service provider’s portal to manage and book return product
collections for service
- Utilize the Business Service Call system to access Job Card and technical repair details
- Offer support guidance to Business Partners and end users in accordance with the CPA
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Stand in for other positions in the department when necessary
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Process any reasonable Ad Hoc queries required from time to time
- Maintenance and adherence to company systems, policies and procedures
Desired Skills:
- Retail
- Help Desk Support
- Matric
- Technical Support
- Customer Liason
- Customer Service
- Excel
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric