IT Support Engineer at Datafin Recruitment

Nov 2, 2021

ENVIRONMENT:A dynamic Cloud Solutions Specialist seeks an ambitious IT Support Engineer whose core role will be to support and maintain the company’s internal IT infrastructure and provide technical support to end-users. You will be expected to ensure the effective implementation and maintenance of the companys IT Security including anti-malware, managing & monitoring the IT Asset Register and managing the successful migration of data from Dropbox to Google. You will require Matric/Grade 12, a tertiary qualification in Computer Science / Computing / Technical Support or similar or equivalent experience, at least 5+ years relevant working experience as Desktop Support or internal IT & be proficient in working with Networks, Linux, Workstations, Systems Security and other [URL Removed] for the companys internal (i.e., office environment) IT systems.

  • Work with internal and external IT stakeholders and providers including –
    • Provisioning, maintaining and decommissioning workstations
    • Hardware and software providers
    • Printers and scanners
    • Continuous power supply systems
    • Switching and cabling
    • Other

  • Ensure the successful implementation and maintenance of the companys IT related policies and procedures including
    • Acceptable Usage
    • IT Security (e.g., anti-malware)
    • On-boarding and exiting of user access
    • Other

  • Manage and monitor the IT Asset Register.
  • Maintenance and upkeep of IT rooms in each branch.
  • Look after all internal Video Conferencing equipment.
  • Consolidate internal IT systems.
  • Manage the successful migration of data from Dropbox to Google.
  • Manage and maintain branch firewalls.
  • Attend to user requests including desktop related support.
  • Escalate matters in the appropriate manner when required.
  • Participate in the development and improvement of the companys internal IT matters.
  • Plan, test and implement related projects as and when they arise.
  • Travel between branches (indication is once a quarter or as and when required).
  • Build and maintain successful cross-functional relationships within the Technical team and other departments
  • Ensure the required processes, documentation and reporting requirements are met and maintained.

    • REQUIREMENTS:Qualifications

    • Matric/Grade 12.
    • Tertiary qualification in Computer Science / Computing / Technical Support or similar or equivalent experience essential.
    • Relevant Certification in Microsoft, Linux, MacOS, FortiGate, G Suite will be advantageous.

    Experience/Skills

    • A minimum of 5+ years relevant working experience as Desktop Support or internal IT.
    • Proficient in working with:
    • Networks
    • Linux
    • Workstations
    • Systems Security
    • Other peripherals

    ATTRIBUTES:

    • Accountable.
    • Flexible.
    • Organised.
    • Excellent interpersonal skills.
    • Team player.
    • Logical, systematic and technical problem solver.
    • Attention to detail.
    • Love for technology.
    • Ability and interest in self-study.

    While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.COMMENTS:When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Cape Town Jobs.

    Desired Skills:

    • IT
    • Support
    • Engineer

    Learn more/Apply for this position