Well established Telecommunications Company is looking for an IT Technician – 1st Line Support based in Durban
Minimum Requirements:
- Grade 12
- A+ and N+ or equivalent Certification
- Minimum 1 – 2 years’ experience in the similar role
- Driver’s License – own vehicle
- Able to work in a team and under pressure
- Knowledge of working with Printers/ Desktops and Laptops
- IP Phone Knowledge
Duties:
- Provide IT support to users onsite and telephonically
- Setting up emails for new users
- Fixing and maintaining computers
- Testing new software’s on Windows 7, 8 and 10
- Diagnosing errors associated with hardware and software
- Keeping up to date with new software’s
- Outlook 365 Administration
- Synology NAS
- Basic Control on Freepbx
- Adding/removing users on active directory
- Assisting users remotely if required. ( i.e. Teamviewer / Anydesk)
- Completing and solving tickets/calls within SLA
- Deployment, administration, maintenance and troubleshoot Microsoft products;
- Windows XP – 10, Windows Server 2003 – 2016,
- SharePoint setup and maintenance,
- Office 365, and Microsoft Server 2007 – 2016.
- Installation, configuration, maintenance, administration, troubleshooting and repair of Open networks, Local Area networks including Wireless Access Points, Wide Area Networks and Virtual Private Networks.
- Installation, administration, troubleshooting and repair of Computer and Server Hardware.
- Microsoft Active Directory, DNS, DHCP, print servers, File servers, Network Policy Server, and Remote Access Services: deployment, troubleshooting, administration and maintenance.
- Knowledge of TCP/ IP
If you meet the above requirements and wish to apply, please email your CV to [Email Address Removed]
Due to the high volume of applications received, only shortlisted candidates will be contacted. Should you not hear from us within (1) week following your application, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions
Desired Skills:
- It Technician
- first line support
- IP Phone Knowledge
Desired Work Experience:
- 1 to 2 years