Our client based in Port Elizabeth is looking for an experienced Mid-Level Technician.
Requirements:
- Relevant IT Qualification advantageous.
- 3yrs or more Support experience
- Microsoft Server Experience (DNS, DHCP and other relevant server roles)
- Active Directory
- Layer 3 switching advantageous.
- Good routing/switching knowledge
- Good knowledge of Firewalls and Firewall principals
- Valid drivers license
- Own reliable transport essential
Key Performance Indicators:
- Provide 1st and 2nd Line Support
- Quality control.
- Customer interaction.
- Assist with system long term planning.
- Understanding customer requirements Workstation setup.
- Router/Layer3 Switches settings and setup (VLANS).
- Printer and print server settings.
- System network setup and diagnose.
- Updating and maintaining Group IT Policies
- Virus and Malware detection, prevention and automation.
- Update management on progress.
- Update internal systems with all work carried out.
- Update call administrators on progress.
- Submit paperwork for month end. Logbooks, hours worked on systems and confirm all is correct.
- Assisting Sales team with solutions.
Please consider your application unsuccessful if you have not heard back from us within 2 weeks.