A law company is looking for an IT Technician with a friendly and helpful attitude and good interpersonal skills. Ability to utilize Microsoft applications for support, reporting and documentation. Good communication skills (written and verbal). Attention to detail and ability to prioritize. Maintain confidentiality in all matters
Key Responsibilties include:
- End user IT support
- Systems maintenance
- Respond to support requests from email, system, and callers
- Troubleshooting, diagnosing and resolve system errors and, where necessary escalating issues
- Creating, maintaining and publishing all supporting documentation on the various systems
- Acting as a point of control for all data and information of relevant services
- Ensuring all activities are compliant with current legal and company regulations
- Complying with, and applying corporate guidelines and standards
- Supporting all IT-related work at Stellenbosch office
- Occasionally supporting national staff at other locations and company customers
About The Employer:
- Grade 12
- 3-5 years experience
- Windows 10
- Active Directory and Microsoft Exchange
- Hyper-V / VMWare
- Windows Server 2016/2019 and Active Directory
- Backups
- Printer support
- Networking configuration and setup Routers, Switches, LAN/Wan, VPN, DNS, DHCP, WiFi
- A+, N+ and MS Certification preferable
- Previous customer service experience with assisting end users
Kindly note that all positions will be filled in accordance with the Companys Employment Equity plan. We also encourage people with disabilities to apply.POPIA Disclaimer: Please take note that by responding to this advertisement and providing your personal information in application thereof, you confirm your express and informed consent for Persaf Holdings (Pty) Ltd and all its subsidiaries and all affiliated companies to process your personal information; to retain your personal information on our database for future matching; to contact you when suitable opportunities arise; and that the information you have provided to us is true, correct and up to [URL Removed] you not receive feedback on your application with us within a period of 2 weeks of submission, you may consider your application as being unsuccessful. Please keep an eye on our website and other career sites for future opportunities that may arise.