The senior IT Systems Administrator is responsible for the IT infrastructure and must ensure that all core systems are operational and maintained at all times.
Duties and responsibilities include:
- Day to day customer support on service desk (TIER3)
- System upgrades and task coordination
- Server and network infrastructure support
- Backup management
- Internet, security, and firewall support
- New system installations & upgrades (server & network)
- Virtual server management
- User management on AD / Azure
Qualifications/ Experience/Skills Required:
- Minimum 5-years hands on experience in a senior IT administrator role.
- Bachelor’s degree in Computer Science, Information Systems or Engineering, MCSA/MCSE, CCNA certification or other industry qualifications are desirable
- Vendor specific certification such as AWS, Veeam, Microsoft etc.
Essential:
- Experience in Azure Infrastructure, Cloud Services such as Microsoft Exchange Online, SQL Server Databases (Azure), Virtual Machines/IaaS based on Azure
- Administration/Migration of Microsoft Active Directory
- Administration/Migration of Microsoft Exchange [Phone Number Removed];
- Administration/Migration of Microsoft Server Roles [Phone Number Removed];
- Microsoft Windows 7 / 8 / 10 Operating Systems
- Systems Security
- M365 Management (Mail, Tenant, SharePoint, OneDrive, AD, Licenses)
- Backup Solutions (Veritas Backup Exec, Veeam)
- Networking (Firewall, Switch, VLAN, VPN)
- Storage Solutions (Dell, HP)
- Virtual Environments (VMware, Hyper-V)
- Knowledge of monitoring systems (Solarwinds, PRTG)
- Microsoft Services (SharePoint, Teams)
- Telephony support (VOIP)
- Scripting for task automation
Skills / Knowledge and Competencies:
- Client liaison and customer service principles
- Time management
- Teamwork
- Ability to multitask
- Excellent organisational and interpersonal skills
- Must have a good telephone manner and communication skills
- Attention to detail, accurate and analytical
- Willingness to learn and follow through on operations
- Troubleshooting ability & quick learner for recurring problems
- Flexible with working hours availability to work after hours – occasional overtime may be required
- Be prepared to sacrifice some personal time to get the outstanding issue resolved or call done
Please send your CV to [Email Address Removed] or for more information, contact us on [Phone Number Removed]; (VoIP) or [Phone Number Removed];.
In sending your CV, you confirm that you have read and understood our POPI Policy found on our website [URL Removed] Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise we will contact you and request your permission to submit your information.
Desired Skills:
- User management on AD / Azure
- Experience in Azure Infrastructure
- Cloud Services such as Microsoft Exchange Online
- SQL Server Databases (Azure)
- Virtual Machines/IaaS based on Azure
Desired Work Experience:
- 5 to 10 years Systems / Network Administration