My client based in Cape Town (Northern Suburbs) is currently looking for a Tier 3 IT Support Engineer to join them on a permanent basis
IT
All applicants need to be fully vaccinated
Responsibilities
- Install, configure, monitor, and maintain Backups and DR environment
- Monitor, investigate, and remediate all security threats from multiple sources
- Takes ownership of all assigned project work
- Executes all project work according to targets
- Resolves all service requests according to SLA
- Install, configure, monitor, and maintain IT infrastructure
- Reviews and recommends infrastructure specs
- Attends meetings and updates documentation
- Supports Tier 1 and Tier 2 Engineers
Qualifications and experience
- MCSE: Core Infrastructure / Cloud / Productivity, Azure, O365 or similar qualifications
- Certifications in CyberSecurity, Linux, Enterprise Backup Solutions, Vulnerability Management Solutions, AV / EDR also an advantage
- 6-10 years’ experience in a Tier 2 / 3 Server Support Engineer environment preferably in a medium to large enterprise
- Experience implementing and securing Azure solutions
- Experience implementing and securing O365 applications (Office, Exchange, Teams, OneDrive, SharePoint Online, Power BI)
- Implementing, monitoring and remediating Enterprise Cybersecurity solutions (Firewalls/SIEM/MDR/CIS)
- Implementing, monitoring and remediating Enterprise Vulnerability Management Solutions
- Implementing and supporting Enterprise Hardware (Servers, SAN’s, tape libraries, etc.)
- Implementing, supporting, and securing Operating Systems (Windows Server and Desktop, Linux Servers, Android, and iOS)
- Implementing and supporting enterprise networks (AD, HYPER-V, DHCP, DNS, WSUS, and ADFS)
- Implementing, supporting, and testing enterprise backups and disaster recovery
- Implementing and supporting enterprise voice and Contact Centre Solutions
- Ability to prioritize and work under pressure
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review
Desired Skills:
- Tier 3
- It Support
- Azure
- O365
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Grade 12 / Matric