Our client based in Hillary is seeking a Junior IT Technician to join their team.
The individual must be a people’s person who can work well under pressure while adhering to business standards and ethics at all times.


  • Provide first line desktop support
  • Configuration of new equipment and workstation setups
  • Hardware and Software repairs and maintenance
  • Office 365 Management
  • Network Diagnostics (Wi-Fi, PoE Switches, VLAN, Fibre)
  • Telephonic and remote support
  • Manage IT support documentation and records
  • Report daily, weekly, and monthly on IT unresolved issues, threats, and planned activities
  • Conduct and report on failure analyses
  • Liaise with external IT service providers
  • Provide support to IT Directors
  • Resolve IT issues in a timeous, cost-effective manner


  • Relevant IT Diploma (A+/N+)

Desired Experience and Minimum requirements:

  • Experience in Active Directory & Office 365 Exchange
  • A basic understanding of software development processes and database relationships will be beneficial
  • Experience in a similar role with a stable work history of at least 2 years with one employer
  • Accuracy and high attention to detail
  • Very proficient in reading, speaking, and writing English
  • Familiar with working in a structured, deadline-driven, high energy, high-volume e-mail environment
  • Comfortable working in Microsoft Excel
  • Able to work independently under minimal supervision
  • Work well under pressure
  • Efficient and well organised
  • Good work ethic and attitude
  • Uphold company ethics and values and act with integrity
  • Must be able to prove a low sick leave track record
  • Valid Driver’s License with own vehicle

Desired Skills:

  • Provide first line desktop support
  • Hardware and Software repairs and maintenance
  • Telephonic and remote support
  • Office 365 Management
  • Network Diagnostics

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