• RIMARY PURPOSE
  • Support and Maintain theavailability, integrity and performance of all SQL databases. Manage all database changes in allenvironments. Ensure that all production databases are adequately backed up and replicated to ensure limited impact in theevent of a failure
  • KEY PERFORMANCE AREAS (KPA’s) AND KEY PERFORMANCE INDICATORS (KPI’s)
  • FINANCE
  • Key Performance Area (KPA)
  • Key Performance Indicator (KPI)

Bidvest Bank 2016

  • CUSTOMER
  • Key Performance Area (KPA)
  • Service Excellence
  • Service Excellence – Internal
  • Service Excellence – External
  • INTERNAL PROCESSES
  • Key Performance Area (KPA)
  • Systems Administration
  • Systems enhancement
  • Testing
  • ORGANISATIONAL LEARING
  • Key Performance Area (KPA)
  • Personal and Intellectual CapitalDevelopment
  • REQUIREMENTS (What is required to perform the Essential Duties)
  • Minimum
  • Qualifications
  • Key Performance Indicator (KPI)
  • Provide excellent quality of service delivery to internal and external stakeholders- Interpret business/ customer requirements to provide timeous solutions- Timeous response, reaction time and turnaround time to internal and externalstakeholders- Degree of customer satisfaction from customers- Output results from “client servicing” activities, value of advice to customers and orstakeholders
  • Timeous turnaround in responding to requests for action- Timeous turnaround in setting up of new databases in production
  • Timeous turnaround time in setting up of new databases in production, primarily forbranch network- Advanced assistance with SQL problems
  • Key Performance Indicator (KPI)
  • Receive action requests and provide feedback to clients as well as managementwhere necessary- Maintenance of the SQL databases in terms of replication, administration,performance tuning and job scheduling- Generate database related diagrams where necessary- Establish the needs of users and monitoring user access and security- Monitor performance and manage parameters in order to provide fast responses tofront-end users- Consider both back-end organisation of data and front-end accessibility for end-users- Communicate regularly with technical, applications and operational staff to ensuredatabase integrity and security- Determine, enforce and document database policies, procedures and standards- Keeping databases up to date- Ensuring databases meet user requirements
  • Provide ideas to optimize and adjust SQL systems
  • Provide quality assurance on database designs from a performance perspective- Develop, manage and test back-up and recovery plans- Perform tests and evaluations regularly to ensure data security, privacy and integrity
  • Key Performance Indicator (KPI)
  • Development and knowledge base and Intellectual Property- Keep abreast of latest trends in database technology
  • Ideal
  • National Diploma in Information Technologyand / or BSC Degree in InformationTechnology
  • National Diploma in Information technology and / or BSCDegree in Information Technology

Bidvest Bank 2016

Desired Skills:

  • Microsoft
  • Database performance tuning
  • Database Support
  • Database security

About The Employer:

– RIMARY PURPOSE
– Support and Maintain theavailability, integrity and performance of all SQL databases. Manage all database changes in allenvironments. Ensure that all production databases are adequately backed up and replicated to ensure limited impact in theevent of a failure
– KEY PERFORMANCE AREAS (KPA’s) AND KEY PERFORMANCE INDICATORS (KPI’s)
– FINANCE
– Key Performance Area (KPA)
– Key Performance Indicator (KPI)

Bidvest Bank 2016

– CUSTOMER
– Key Performance Area (KPA)
– Service Excellence
– Service Excellence – Internal
– Service Excellence – External
– INTERNAL PROCESSES
– Key Performance Area (KPA)
– Systems Administration
– Systems enhancement
– Testing
– ORGANISATIONAL LEARING
– Key Performance Area (KPA)
– Personal and Intellectual CapitalDevelopment
– REQUIREMENTS (What is required to perform the Essential Duties)
– Minimum
– Qualifications
– Key Performance Indicator (KPI)
– Provide excellent quality of service delivery to internal and external stakeholders- Interpret business/ customer requirements to provide timeous solutions- Timeous response, reaction time and turnaround time to internal and externalstakeholders- Degree of customer satisfaction from customers- Output results from “client servicing” activities, value of advice to customers and orstakeholders
– Timeous turnaround in responding to requests for action- Timeous turnaround in setting up of new databases in production
– Timeous turnaround time in setting up of new databases in production, primarily forbranch network- Advanced assistance with SQL problems
– Key Performance Indicator (KPI)
– Receive action requests and provide feedback to clients as well as managementwhere necessary- Maintenance of the SQL databases in terms of replication, administration,performance tuning and job scheduling- Generate database related diagrams where necessary- Establish the needs of users and monitoring user access and security- Monitor performance and manage parameters in order to provide fast responses tofront-end users- Consider both back-end organisation of data and front-end accessibility for end-users- Communicate regularly with technical, applications and operational staff to ensuredatabase integrity and security- Determine, enforce and document database policies, procedures and standards- Keeping databases up to date- Ensuring databases meet user requirements
– Provide ideas to optimize and adjust SQL systems
– Provide quality assurance on database designs from a performance perspective- Develop, manage and test back-up and recovery plans- Perform tests and evaluations regularly to ensure data security, privacy and integrity
– Key Performance Indicator (KPI)
– Development and knowledge base and Intellectual Property- Keep abreast of latest trends in database technology
– Ideal
– National Diploma in Information Technologyand / or BSC Degree in InformationTechnology
– National Diploma in Information technology and / or BSCDegree in Information Technology

Bidvest Bank 2016

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