Job purpose
Design user interface and the visual and user-experience elements of digital products through research, testing, planning and iteration. Translate high-level requirements into interactive designs, and transform them into attractive, intuitive, and functional user interfaces


  • Work effectively with cross-functional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions using Brand CI.
  • Lead implementation and performance of techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions
  • Complete research and analyse data to develop and/or support a sound understanding of customer segments, trends, needs, and expectations
  • Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager.


  • Gr 12
  • A relevant design related qualification (degree / diploma /certificate) (Essential)
  • Experience in the Financial Services industry (Advantageous)
  • 5 or more years UX/UI design experience (Essential)

Desired Skills:

  • ux design
  • UI design

Learn more/Apply for this position