Opportunity Available!! Our client in the Accounting/ Auditing Sector is looking to employ a IT Technician to join their team in East London.
Job Description:
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Supporting the IT environment for the company.
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Installing, configuring and troubleshooting Microsoft Office 365 applications and desktop.
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Network troubleshooting Microsoft Windows Operating Systems (including servers) and other applications and services used by the company.
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To take ownership of end-user issues and problems and be pro-active when dealing with user issues and help them resolve any hardware or software problems.
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Managing the connectivity for all sites.
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Supporting all desktop users.
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Upgrading and installing new hardware and software.
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Ensuring the daily back up of data.
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Managing network security.
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Ensure that all the incidents / requests are responded to within required SLA
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Provide telephonic / remote support
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Ensure clients are kept up to date regarding their incidents, requests and all software requirements
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Ensure connectivity of IT systems and the internet.
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Support users in the use of computer equipment by providing necessary training and advice.
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Setup PCs/ notebooks and systems where required.
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Be responsible for latest security AV as well as all relevant patches.
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Keep an asset register for all company IT hardware/software, telecomm systems and PABX systems.
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All company requirements may not be listed above and therefore this is not an exhaustive list of requirements from a potential candidate.
Job Requirements:
Desired Skills:
- IT Technician
- IT Systems
- Malware Software
- Information Technology