AN innovative eCommerce Platform seeks the expertise of a highly analytical & solutions-driven Technical Business Analyst who will drive business case development for strategic technical projects. You must have 5 – 6 years’ working experience in a similar role including working with web UX, eCommerce or similar industries, be able to query data sources, experience with consumer-facing organisations, iterative software delivery methodologies – Agile, Scrum, etc., and solid proficiency with HTML, XHTML, CSS and a good understanding of Web Accessibility and UX.


  • Work closely with the Development teams, Product Owner / Manager, and other stakeholders to conceive and execute on product initiatives.
  • Propose solutions that you can back up and explain to teams.
  • Take the lead on allocated stories and drive stakeholders to consensus.
  • Help to create and execute our plan for all products.
  • Work collaboratively with business stakeholders to define priorities, build consensus, and coordinate product roadmaps and schedules across multi-disciplined teams.
  • Drive business case development for strategic technical projects.
  • Facilitate communication throughout the product development process across a variety of teams.
  • Assist with UX redesigns and ongoing improvements according to CI.
  • Contribute to documentation (technical and design specifications).
  • Discuss technical solutions with Developers and provide innovative new ideas to solutions.
  • Maintain a high awareness of industry issues and trends, particularly in regard to accessibility, usability, and emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a digital specialist.
  • Constantly seek to develop yourself by learning new technologies and keeping abreast of markets developments.


  • 5-6 Years working with web UX, eCommerce or similar.
  • Systems /Business Analysis experience.
  • Ability to query data sources.
  • Experience with consumer-facing organisations.
  • Experience in iterative software delivery methodologies – Agile, SCRUM, etc.
  • Some knowledge and experience with HTML, XHTML, CSS programming.
  • Some knowledge and experience with various database technologies.
  • Good understanding of Web Accessibility and UX.

Some tools that we like –

  • Figma/Sketch
  • Loom
  • Jira/Trello
  • Google Docs/Sheets
  • Draw.io


  • Self-motivated and responsible.
  • Can put yourself in a user’s shoes.
  • Show a high level of understanding.
  • A team player.
  • Have a positive and proactive approach.
  • Has good communications skills.
  • Attention to detail and the ability to consistently meet deadlines.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.


When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Cape Town Jobs.

Desired Skills:

  • Technical
  • Business
  • Analyst

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