We are currently have several vacancies for Technical Support Agents.
You will provide technical support, information, resolve issues and provide any other service that may be required; as well as to interact with customer, concentration on resolving the issues, escalating learning and focusing on root causes of issues within an environment.
Minimum Requirements
Matric or NQF LV 4 Qualification
IT Qualification – Degree, Dliploma, Higher Certificate
Good Customer Service Skills
Good Communications skills
ADSL Wireless
Desired Skills:
- It Technician
- HelpDesk Experience
- 2nd line
- Call Logging