Red Ember is currently recruiting for a Business Systems Analyst
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Reporting to the IT Manager the Business Systems Analyst will solve organizational information problems by analyzing requirements; designing programs and recommending system controls; as well as protocols to ensure efficiencies in day-to-day business operations.
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Also responsible for developing accurate reports, queries, and other data outputs within Business Intelligence (BI), Analytics, or Query tools such as Microsoft SQL Server, Crystal Reports, Microsoft Power BI, etc.
- The Business Systems Analyst will work closely with the executive team to understand business and client requirements and implement processes to meet those needs.
- Manage the development of business systems and the maintenance of existing business systems.
- Manage IT Systems Projects to ensure delivery is on time, within budget, and as per business requirements.
- Identify Continual Service Improvement initiatives.
- Ensure compliance with IT System Security best practices.
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Manage the development of business systems and the maintenance of existing business systems.
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Management of Multiple IT Systems and Projects.
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IT System Owner for iLeader.
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Identify Continual Service Improvement initiatives.
- Make recommendations regarding the improvement of IT processes, hardware, and any potential system weaknesses.
- Make recommendations as and when required in order to ensure operational efficiencies.
- Manage IT Systems Projects to ensure delivery is on time, within budget, and as per business requirements.
- Train users on computer programs and systems as and when required.
- Maintain, test, and monitor computer systems and programs while coordinating installations of new programs and systems.
- Interact with the relevant service providers and internal resources in order to track and resolve escalated tickets.
- IT System Administration for Business Systems.
- Develop, design, and maintain reports using Crystal Reports and Power BI.
- Develop, design, and maintain Forms in iLeader.
- Facilitate the development of business processes and system architecture models in order to ensure that the integrity and knowledge of the business are maintained.
- Facilitate and manage the development of solutions based on business specifications provided.
- Analyze, design, test, and implementation of software applications, upgrades, and reports.
- Manage assigned IT Projects.
- Specify backup requirements for applicable business systems and ensure that backups are completed successfully.
- Participate in testing and implementation of disaster recovery procedures.
- Identification of opportunities to deliver additional value to Business Units.
- 2nd level IT Application Support.
- Provide 2nd level IT Application Support for assigned business systems.
- Manage 3rd party service providers.
- Ensure compliance with company policies (documentation, testing, etc.) when sourcing service providers and ensure service delivery is always on time and within budget.
- Establish specifications for new projects by developing project goals, phases, and budgets.
- Analyze business requirements.
- Identify effective solutions for business software system issues.
- Assess company performance, information, and plans by conducting regular tests and analyses.
- Make recommendations on areas for improvement.
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Ensure compliance with IT System Security best practices.
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IT Systems Security
- Conduct internal IT Systems audits to identify risks and improvement areas.
- Make recommendations regarding IT Security and the Protection of Personal Information.
Requirements
Qualification Requirements:
- Formal education IT Diploma/Degree, Project Management, Relevant IT Tools
- Standard 10/ Grade 12/ University entrance
- Project Management qualification
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Experience Required – 3 to 5 Years
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IT Systems Management, BI Report Building
- Solid IT Experience
- Solid IT project management experience
- Experience in the management of IT systems
- Business Requirements identification and documentation
- BI report writing (Crystal Reports, Power BI)
Soft Skills Requirements – 3 to 5 Years:
- Excellent Communicator, Expert at extracting business requirements, Ability to engage with people at different skill levels
- Knowledge of Business Processes
- Knowledge of systems and the application of IT to the business
- Microsoft Office
- Problem-solving skills
- Multitasking skills
- Ability to prioritize
- Databases (SQL Server)
- Finance Systems (Sage 300)
- Quality Management Systems (iLeader)
- Microsoft Power BI
- Attention to detail
- Customer-centric
- Time Management
- Ability to engage with people at different skills levels
- Ability to work in complexity – multiple products/services
- Ability to engage with internal clients
- Expert at analyzing complex situations and proposing a variety of alternative courses of action
- Ability to facilitate and lead project teams
- Good at making recommendations involving many competing factors and balancing opportunity and risk
- Good at articulating and presenting a choice
Desired Skills:
- IT Experience
- Problem Solving
- Multitasking
- Attention to detail
- Time Management
- Microsoft Power BI
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Degree
About The Employer:
Red Ember is currently recruiting for a Business Systems Analyst in Cape Town