Role Purpose
To review, evaluate and analyze user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
Responsibilities
- Prevent wastage and identify process improvements to contain and reduce costs
- Assess, analyze and optimize end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements
- Facilitate and coordinate the end to end implementation of prioritized and approved projects
- Analyze business processes and workflows to identify improvement or automation opportunities and facilitate implementation
- Develop, encourage and nurture collaborative relationships within the business and/or across the group
- Assess own performance through seeking timely and clear feedback and request training where appropriate
- Develop new insights into situations and apply innovative solutions to make organizational improvements
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Compile reports that track progress and guide business to make informed decisions
- Compile reports that track progress and guide business to make informed decisions relating to building technical equipment
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Required Knowledge
- Knowledge Required – Basic understanding of developing business cases
- Knowledge of data analysis and interpretation
- In depth understanding of financial data and banking information systems
- Expert knowledge of Excel and Access
- Experience with development and interpretation of reports
- Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
- In depth knowledge and skills on SQL coding
Additional Requirements
- Platform experience is ideal
- BA with UI / UX exposure
- Financial Services experience preferred
Desired Skills:
- Business cases
- data analysis
- data interpretation
- financial data knowledge
- banking information systems knowledge
- Excel
- Access
About The Employer:
Reverside is a Global ICT company focusing on Digital Engineering, Integration, Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Gurgaon, India. Reverside has its Global Headquarter in South Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and has since grown to a strong team of over 300+ consultants, serving more than 40+ active clients globally.
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