PRIMARY PURPOSE
Designing, maintaining, managing, and developing the business-critical IT environment, systems, and service components.
Key role in ensuring the continued success of this company’s innovative banking software; supporting in-house applications, as
well as managing the software release processes
KEY PERFORMANCE AREAS (KPA’s) AND KEY PERFORMANCE INDICATORS (KPI’s)
CUSTOMER
Key Performance Area (KPA) Key Performance Indicator (KPI)
- Interact with Business and helping them with upholding their systems, inductions and
other connectionsBidvest Bank 2022 - Build solid relationships with internal and external customers by being a continuous
problem solver for their tech needs - Collaborate effectively with coworkers and customer team members to define
product implementation requirements based on business objectives
OPERATIONAL EXCELLENCE
Key Performance Area (KPA) Key Performance Indicator (KPI) - Build, Configure and Manage System Environments
- DevOps and TFS Deployment and Configuration
- Build & Configure Processes
- Rollout of all Systems in the Bank via Change Control Process
- New Installation and Updating of all Systems in the Bank
- Support and Troubleshooting of all Systems in the Bank
- After Hours Availability for Rollouts
- Rollout Documentation Management
- Version Control Management via SharePoint
- SFTP Design and Administration
- Work with executive team members, decision makers, and stakeholders to define
business requirements and systems goals and to identify and resolve business
systems issues - Track and resolve implementation issues
- Create solution documentation and provide knowledge transfer/ training
- Provide support, including potentially participating in an on-call rotation for
implemented solutions - Liaising closely with both development and operational teams
- Building frameworks for software and application deployment
- Develop and maintain scalable architecture solutions using Azure
- Ensuring compatibility across different platforms
- Staying on top of industry best practices and trends.
- Configuration Management
Internal processes - Basic maintenance of the Bank environments, systems and applications
- Ensuring that all procedures are always adhered to and to ensure rollouts and installs
are accurately and correctly processed - Ensures that environments are running at 100% efficiency
- Enhancements on current processes
- Providing ideas to optimize and tweak installations and maintenance
LEARNING AND DEVELOPMENT
Key Performance Area (KPA) Key Performance Indicator (KPI)
Contribution to Teamwork in
Department - Contribution to making the department a great place to work
- Contribution to teamwork (level of teamwork, accountability, delivery, quality, and
speed of information shared) - Effort to forge and maintain quality inter-personal relationships
- Take accountability for the achievement of operational objectives within own area of
control - Support and drive the Business and IT core and strategy values
Personal and Intellectual Capital
Development - Take ownership for driving own career development
- Preparation and signing off training/ skills development plan
- Achievement of objectives/ milestones set out in the development plan
- Development of knowledge base and intellectual propertyBidvest Bank 2022
REQUIREMENTS (What is required to perform the Essential Duties)
Minimum Ideal
Qualifications
Experience - 10 years’ experience in IT
environment with 5+ years’
experience as Software Engineer or
DevOps Engineer - Tertiary Degree / Diploma (BSc
Computer Science, B.IT or
Informatics related degree would be
an advantage
Knowledge, Skills and Abilities Required (Competencies & level of competencies)
Minimum Ideal - Driver’s licence and own transport essential
- Knowledge of the following core systems with regards
to development/implementation and support would be
an advantage - MS Dynamics CRM 365
- Sharepoint Online
- DevOps and Team Foundation
- Azure
- OnBase
- Experience in Windows Server environment
o IIS, API’s, Web services, websites configuration and
maintenance a must - Working knowledge of operating systems at advanced
administration level: Windows Server - Good working knowledge of SQL and SQL scripting
- Effective verbal and written communication skills
- Proactive/ takes initiative
- Capable of working self-sufficiently as well as part of a team
- Strong experience of providing server application support
(not desktop) within a windows environment - Business requirement, system analysis and problem-solving
ability - Integration and automation techniques
Experience of banking/finance products would be beneficia
Desired Skills:
- IT
- Systems
- Computer Skills
About The Employer:
PRIMARY PURPOSE
Designing, maintaining, managing, and developing the business-critical IT environment, systems, and service components.
Key role in ensuring the continued success of this company’s innovative banking software; supporting in-house applications, as
well as managing the software release processes
KEY PERFORMANCE AREAS (KPA’s) AND KEY PERFORMANCE INDICATORS (KPI’s)
CUSTOMER
Key Performance Area (KPA) Key Performance Indicator (KPI)
– Interact with Business and helping them with upholding their systems, inductions and
other connectionsBidvest Bank 2022
– Build solid relationships with internal and external customers by being a continuous
problem solver for their tech needs
– Collaborate effectively with coworkers and customer team members to define
product implementation requirements based on business objectives
OPERATIONAL EXCELLENCE
Key Performance Area (KPA) Key Performance Indicator (KPI)
– Build, Configure and Manage System Environments
– DevOps and TFS Deployment and Configuration
– Build & Configure Processes
– Rollout of all Systems in the Bank via Change Control Process
– New Installation and Updating of all Systems in the Bank
– Support and Troubleshooting of all Systems in the Bank
– After Hours Availability for Rollouts
– Rollout Documentation Management
– Version Control Management via SharePoint
– SFTP Design and Administration
– Work with executive team members, decision makers, and stakeholders to define
business requirements and systems goals and to identify and resolve business
systems issues
– Track and resolve implementation issues
– Create solution documentation and provide knowledge transfer/ training
– Provide support, including potentially participating in an on-call rotation for
implemented solutions
– Liaising closely with both development and operational teams
– Building frameworks for software and application deployment
– Develop and maintain scalable architecture solutions using Azure
– Ensuring compatibility across different platforms
– Staying on top of industry best practices and trends.
– Configuration Management
Internal processes
– Basic maintenance of the Bank environments, systems and applications
– Ensuring that all procedures are always adhered to and to ensure rollouts and installs
are accurately and correctly processed
– Ensures that environments are running at 100% efficiency
– Enhancements on current processes
– Providing ideas to optimize and tweak installations and maintenance
LEARNING AND DEVELOPMENT
Key Performance Area (KPA) Key Performance Indicator (KPI)
Contribution to Teamwork in
Department
– Contribution to making the department a great place to work
– Contribution to teamwork (level of teamwork, accountability, delivery, quality, and
speed of information shared)
– Effort to forge and maintain quality inter-personal relationships
– Take accountability for the achievement of operational objectives within own area of
control
– Support and drive the Business and IT core and strategy values
Personal and Intellectual Capital
Development
– Take ownership for driving own career development
– Preparation and signing off training/ skills development plan
– Achievement of objectives/ milestones set out in the development plan
– Development of knowledge base and intellectual propertyBidvest Bank 2022
REQUIREMENTS (What is required to perform the Essential Duties)
Minimum Ideal
Qualifications
Experience
– 10 years’ experience in IT
environment with 5+ years’
experience as Software Engineer or
DevOps Engineer
– Tertiary Degree / Diploma (BSc
Computer Science, B.IT or
Informatics related degree would be
an advantage
Knowledge, Skills and Abilities Required (Competencies & level of competencies)
Minimum Ideal
– Driver’s licence and own transport essential
– Knowledge of the following core systems with regards
to development/implementation and support would be
an advantage
– MS Dynamics CRM 365
– Sharepoint Online
– DevOps and Team Foundation
– Azure
– OnBase
– Experience in Windows Server environment
o IIS, API’s, Web services, websites configuration and
maintenance a must
– Working knowledge of operating systems at advanced
administration level: Windows Server
– Good working knowledge of SQL and SQL scripting
– Effective verbal and written communication skills
– Proactive/ takes initiative
– Capable of working self-sufficiently as well as part of a team
– Strong experience of providing server application support
(not desktop) within a windows environment
– Business requirement, system analysis and problem-solving
ability
– Integration and automation techniques
Experience of banking/finance products would be beneficia