ENVIRONMENT:
THE strong commercial acumen of a solutions-driven Certified Business Analyst is sought by a leading global Digital Solutions Tech company to perform high-level analysis in the CE cycle, assisting to unpack features, identify impacts and dependencies and identify areas for improvement. You will also assess risks, costs and potential benefits of alternative business process designs while also evaluating and improving solution assessment and validation. You must possess a relevant Degree with 5-8 years related experience with an Advanced BA Certification, CBAP, AAC or similar. You will also require experience working within all aspects of the Software Development Life Cycle (SDLC) and Business Process Management and be willing to coach and mentor junior team members.
DUTIES:
Information Seeking & Analysis –
- Perform high-level analysis activities in the CE cycle (assisting to unpack Features, identify high-level impacts and dependencies etc.) at a Senior / Specialist proficiency level.
- Understand, analyse and identify areas for improvement in the current business environment and across other shared process/system business environments.
- Operate confidently within and make contributions where appropriate to business strategy, current trends and developments in the Retail industry.
- Operate confidently within the multiple domains, integrated systems and operational processes and make relevant connections across domains. Consider the enterprise-wide solutions and impacts. Handle new domains with the same confidence as familiar domains.
- Operate confidently within multiple current and potential integrated systems and E2E business processes.
- Analyse, understand and take a new perspective on customers (Internal and external) and multiple domain impacts through the use of user journeys, research and/or spending time in the various operational areas.
- Collaborate with user stakeholders in the identification and documentation of user requirements.
- Assess and document the business implication of user requirements to the business process involved.
- Propose and document process improvements where appropriate and provide alternatives / options.
- Assess risks, costs and potential benefits of alternative business process designs.
- Define business rules and guide the implementation of these rules in the development of the various application systems.
- Devise, initiate and drive effective change initiatives in own area or department as well as across functional area.
Leadership, Facilitation & Influencing –
- Take ownership to provide knowledge within specific area and identify possible improvement within the team. This includes interviews, presentations and workshop facilitations with both business & IT.
- Work closely with Architects, Designers and Business stakeholders to evaluate suggested solutions.
- Advise on alternatives presented by the Technical Designers and provide recommendations regarding the business design.
- Lead others to advance objectives of the organisation.
- Influence stakeholders (within IT and Business) to consider solutions which will work best for the business.
- Persuade stakeholders to change practises and consider other alternatives.
- Coach and mentor for the Junior and Intermediate BA resources on business analysis processes and delivery.
Communication, Building & Maintaining Relationships –
- Build and maintain a trust relationship with business users and IT stakeholders by ensuring solutions are delivered as promised and providing the necessary support and making recommendations.
- Liaise with business stakeholders, IT disciplines and the Delivery teams.
- Collaborate with all disciplines and benchmark value adding solutions.
- Evaluate and improve solution assessment and validation.
- Elicit and analyse cultural, business and organisational constraints effecting options for change.
- Continuously support the business environment and provide recommendations for improvement.
- Thinking partner and ambassador for the business.
- Able to manage vendor relationships where projects involve third parties.
Organising, Multitasking & Time Management –
- Strong commitment to organisational objectives and ensure high quality delivery on work.
- Take responsibility for the timelines within the project plan, of the business analysis effort related to a project.
- Ensure costs are monitored and users and the organisation benefit.
Knowledge and Application –
- Operate at an Expert level in terms of methods used to analyse and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).
- Research and identify opportunities to improve the business’ offering and add value to customers through the solutions provided.
- Drive / Shape input into the scope of solution and ensure understanding of scope by business user.
- Deploy appropriate techniques to elicit and analyse business problems and translate them into business needs.
- Assess technical solutions and business processes against business requirements.
- Lead in the mapping out of data conversion and reporting requirements.
- Drive the Change Management barriers impacting User Acceptance Testing.
- Produce fit-for-purpose specification documents for business requirements and processes using appropriate tools, while following the guidelines and standards for analysis artefacts.
- Assist to solve and mitigate project risks.
- Liaise across teams to co-ordinate interdependencies and resolve issues.
- Actively contribute to the development of the BA practice within the organisation.
- Act as an SME in Communities of Practice to learn from the community and share knowledge and expertise with the community.
- Contribute to improving ways of work for the BA community, with specific focus on how to improve alignment, output, driving and influencing standards and quality.
- Create a sense of team spirit by encouraging harmony, co-operation and communication.
- Communicate proactively and others to share their views. Consult others when decisions need to be made.
- Develop and openly communicate self-insight such as an awareness of own strengths and weaknesses and what may come naturally or less naturally to them.
- Demonstrate detailed and comprehensive knowledge of own area and is recognised as an expert by people across the organisation. Maintain a comprehensive knowledge of related external issues and know about research and upcoming developments.
- Develop own technical skills and knowledge by looking out for opportunities to engage in continual professional development.
- Find out about the activities of a wide range of other departments in the organisation and how they should work together as a system.
Company and Team Values –
- Proactively apply and live-out the IT Values defined for:
- Collaboration – One Team
- Delivery – We get things done
- Innovation – Invent and simplify
- Integrity – We do the right things right
- Quality – We do IT well
- Recognition – We value you
- Stewardship – Looking after today for tomorrow
REQUIREMENTS:
- Degree with 5-8 years related experience.
- Advanced BA Certification, CBAP, AAC or similar.
- Experience working within all aspects of the Software Development Life Cycle (SDLC).
- Business Process Management experience.
- Excellent communication, both written and verbal.
- Excellent relationship management and collaboration skills.
- Good planning and time management skills.
- Willingness to coach and mentor junior team members.
- Good business and IT acumen.
- Self-starter, with a can-do attitude.
- Customer focused.
- Analytical thinking.
- Decision making.
- Results driven.
Advantageous –
- Facilitation or Coaching qualification / experience.
- Business understanding of the broader Retail industry.
- SAP experience.
- Aris experience.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to [Email Address Removed] and mention the reference numbers of the jobs. We have a list of jobs on [URL Removed] Datafin IT Recruitment – Cape Town Jobs.
Desired Skills:
- Certified
- Business
- Analyst