Understand the business requirements and through structure process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solution. Ensure robust process and business documentation is maintained and update to date inline with product road maps. Building strong relationships across a range of teams involved in analytical delivery.
The role is based in South Africa.
Core responsibilities include:
- Facilitate the development of a business case by working with analytical product owners
- Documenting and understanding client requirements using the Customer Requirements Specification (CRS)
- Designing and validating functional solutions by interpreting the CRS into a set of Product Requirements Specifications (PRS)
- Demonstrate GUI prototypes, to validate the designs
- Propose solutions by reviewing the approved CRS and PRS
- Assist project manager’s and owners by updating and reporting on progress and managing delivery, and if required, conduct a Post Implementation Review (PIR)
- Ensure testing of solutions by applying the test basket
- Update and publish release notes related to changes, maintain and update all related documentation, and perform live monitoring if the new systems during go-live
- Respond to incidents and conduct preliminary analysis of issues
- Document the SLA
- Participate in internal delivery forums
Technical understanding
An understanding of the technical tools used in healthcare analytics is preferred with respect to the following topics:
- Understanding of patient health management, provider profiling, healthcare reporting, and other key healthcare technologies etc.
- Understanding of clinical tools including coders, groupers, and classifications
- Understanding of data science in the healthcare space
- Understanding of healthcare benefit pricing, product pricing and other actuarial calculations (reserving, risk rating, etc.)
- Understanding of fraud and operations environment
Additionally, the following technical skills are core to the role:
- Understanding of analytical and solution architecture on cloud.
- Business/process mapping
Qualifications
Informatics or relevant degree, or similar (Honours degree preferred).
Experience in healthcare technology is preferred
Desired Skills:
- CRS
- PRS
- healthcare
- Business Process Mapping
- product pricing
- cloud
- Solution Architecture
- Agile
- SQL
- Business Intelligence
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Diploma