Position Purpose:
The Solutions Architect is responsible for creating a comprehensive architecture for a solution and providing strategic direction throughout the design and deployment process. After determining a clear understanding of the client’s business needs, the Solutions Architect will map out the product, vendor and overall end-to-end design that will constitute the solution, and how they are going to work together to ensure success of the Customer’s requirements. This role will be accountable for the solution design approval at customer pre-order stage.

You will partner with Customers, sales, engineering, and product teams to craft scalable, flexible and resilient architectures that address Customer business problems and accelerate the adoption of the company products and solutions. In collaboration with sales, you will drive revenue growth across a broad set of Customers.

The role will also involve the RFP/RFI process as well as bespoke solutions in collaboration with Product teams from the quote to delivery processes, ensuring accurate verification, technical design vetting and overall quality for the correct design and implementation. This role will be leveraged as a key stakeholder for both the development and delivery lifecycles to plan and execute on scalable solutions and products.

Minimum Qualifications:

  • Minimum of a CCNA qualification (CCDA would be ideal)
  • Business related qualification would be an advantage

Minimum Experience:

  • 2 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or solutions focused role.
  • Experience with Enterprise Architecture or Network Architecture pre-sales in a Network vendor or professional services environment.

Other Requirements:

  • Must have own transport

Role / Responsibilities:
Customer Engagement

  • Engage with Customer executives to identify pain points and opportunities
  • Understand the business strategy of the customer, effectively articulate how the company can enable and deliver value to their organization

Pre-Sales

  • Lead architecture and design
  • engagements to ensure the company products and solutions meet Customer needs and expectations Support internal teams to deliver correct product and solutions, ensuring technical validation on sold solution versus solution to be delivered
  • Continue to maintain technical executive relationships with customers throughout their journey
  • Complete technical templates for customers.

RFI/RFP proposal solution diagrams and proposal design

  • Ensure all solutions are documented
  • Assist in Sales technical and solution training

Attend internal and external meetings

  • Attend client meets, present new product and technology offerings
  • Support Product team on technical queries based on presentation
  • Facilitate change management where applicable (internal and customer facing)

Engage cross-functionally

  • Engage all departments relevant to customer lifecycle to influence outcomes in favour of delivering value to the company and its customers

Competencies
Knowledge

  • Excellent understanding of the architectural principles for software defined networks (SDN/ SDWAN) and cloud-based platforms
  • Familiar with Enterprise and Industry Architecture frameworks
  • Understanding of contract management and governance models

Skills

  • Technical expertise in network services solution and product and including SDN, Cloud, MPLS and IP
  • Design, implement and manage advanced architectures in an networking domain and integrate multiple systems or platforms
  • Able to present architecture concepts, designs, and goals to Customers at all levels.

Behavioral

  • Able to build business relationships, able to simplify complex concepts into compelling customer proposals
  • Results driven
  • Out-of-the-box innovative thinking, excellent problem-solving skills
  • Passionate about researching current and emerging technologies and developing innovative solutions

Position Purpose:
The Solutions Architect is responsible for creating a comprehensive architecture for a solution and providing strategic direction throughout the design and deployment process. After determining a clear understanding of the client’s business needs, the Solutions Architect will map out the product, vendor and overall end-to-end design that will constitute the solution, and how they are going to work together to ensure success of the Customer’s requirements. This role will be accountable for the solution design approval at customer pre-order stage.

You will partner with Customers, sales, engineering, and product teams to craft scalable, flexible and resilient architectures that address Customer business problems and accelerate the adoption of the company products and solutions. In collaboration with sales, you will drive revenue growth across a broad set of Customers.

The role will also involve the RFP/RFI process as well as bespoke solutions in collaboration with Product teams from the quote to delivery processes, ensuring accurate verification, technical design vetting and overall quality for the correct design and implementation. This role will be leveraged as a key stakeholder for both the development and delivery lifecycles to plan and execute on scalable solutions and products.

Minimum Qualifications:

  • Minimum of a CCNA qualification (CCDA would be ideal)
  • Business related qualification would be an advantage

Minimum Experience:

  • 2 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or solutions focused role.
  • Experience with Enterprise Architecture or Network Architecture pre-sales in a Network vendor or professional services environment.

Other Requirements:

  • Must have own transport

Role / Responsibilities:
Customer Engagement

  • Engage with Customer executives to identify pain points and opportunities
  • Understand the business strategy of the customer, effectively articulate how the company can enable and deliver value to their organization

Pre-Sales

  • Lead architecture and design
  • engagements to ensure the company products and solutions meet Customer needs and expectations Support internal teams to deliver correct product and solutions, ensuring technical validation on sold solution versus solution to be delivered
  • Continue to maintain technical executive relationships with customers throughout their journey
  • Complete technical templates for customers.

RFI/RFP proposal solution diagrams and proposal design

  • Ensure all solutions are documented
  • Assist in Sales technical and solution training

Attend internal and external meetings

  • Attend client meets, present new product and technology offerings
  • Support Product team on technical queries based on presentation
  • Facilitate change management where applicable (internal and customer facing)

Engage cross-functionally

  • Engage all departments relevant to customer lifecycle to influence outcomes in favour of delivering value to the company and its customers

Competencies
Knowledge

  • Excellent understanding of the architectural principles for software defined networks (SDN/ SDWAN) and cloud-based platforms
  • Familiar with Enterprise and Industry Architecture frameworks
  • Understanding of contract management and governance models

Skills

  • Technical expertise in network services solution and product and including SDN, Cloud, MPLS and IP
  • Design, implement and manage advanced architectures in an networking domain and integrate multiple systems or platforms
  • Able to present architecture concepts, designs, and goals to Customers at all levels.

Behavioral

  • Able to build business relationships, able to simplify complex concepts into compelling customer proposals
  • Results driven
  • Out-of-the-box innovative thinking, excellent problem-solving skills
  • Passionate about researching current and emerging technologies and developing innovative solutions

Desired Skills:

  • pre-sales
  • customer
  • or solutions focused
  • Network Architecture pre-sales
  • Network vendor
  • professional services environment

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