A company that originates from Germany with cutting edge technology and a world class leader in its sector is urgently looking for a DevOps Support Engineer to join their team.
In this role you be responsible for monitoring of data synchronization jobs, supporting impact use cases and operations, organizing and documenting knowledge regarding incidents/customer cases in a knowledge base and enhancing and editing process documentation.
Do you have great support skills and an excellent development background? If yes, this is a perfect opportunity for you to seize. APPLY NOW!!!
Qualifications and Experience:
- Relevant IT Degree
- 5 years’ experience in Development and Operations
- IT Service Management (according to ITIL), 2nd Level Support
- Strong understanding of Problem, Incident and Change processes (PIC)
- Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)
- Flexible communication on multiple support channels (ITSM, Teams, email, etc)
- Precise and diligent execution of ops processes
- A technical background in operating and support of IT Platforms
- Any Data Portal or Cloud Data Hub Experience
- Understanding of Software Development and background in Business Intelligence
You will be exposed to:
- ITIL
- PIC
- ITSM
- TEAMS
- SQL
- Python
- Terraform
- Bitbucket
- Git
- AWS
Reference Number for this position is MBM55970 which is a Contract position based in Menlyn offering an hourly rate of Up to R630 Per Hour negotiable on experience and ability. Contact Moipone on [Email Address Removed] or call him on [Phone Number Removed]; to discuss this and other opportunities.
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Desired Skills:
- ITIL
- PIC
- ITSM
- TEAMS
- SQL
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Degree