Role Description
The person will be the primary interface for basic queries and troubleshooting into the following sections in IT Operations for Cloud, DevOps and Transactional services.
Roles and Responsibilities
– User account queries
– Printer escalations
– Cloud Systems monitoring
– New server builds and deployments
– Verifying queries from Support and Professional services and assign tasks to relevant team members.
– DevOps systems monitoring
Skill Requirements
– Diligent, autonomous workers
– Strong communicator
– Strong time management skills
– Extremely organised
– Must be able to work in a team
– Good understanding of excel, word, outlook, zoom and MS teams
Additional Requirement and Training Opportunities
– Azure Infrastructure
– Terraform/Ansible
– Switching Environment
– Cyber Security monitoring and testing
– DevOps
Desired Skills:
- DevOps
- Engineering