To support the Senior Project Manager and relevant stakeholders to analyse, assess, quantify and document initiatives to improve processes, systems and applications at EPPF in the most cost-effective manner.
TECHNICAL COMPETENCY REQUIREMENTS:
- In-depth knowledge of the application environment
- Extensive knowledge of business practises and processes
- Knowledge of developing IT related business plan and motivation
- Commercial knowledge (budgeting, procurement etc.)
- Project lifecycle (SDLC) knowledge
- Knowledge of Cobit and /or ITIL
- Business Acumen
- Presentation Skills
REQUIRED MINIMUM EDUCATION/TRAINING:
- B degree in IM/IT/IS Computer Science or related discipline
REQUIRED MINIMUM WORK EXPERIENCE:
- At least 6 years job-related experience, preferably within an IT environment
- Experience with financial/investment systems advantageous
- Expert T-SQL skills
- Knowledge of System Development Life Cycle / SCRUM methodology
KEY RESULT AREA:
- Contribute to the definition and design of applications in accordance with business requirements
- Act as a custodian for Business Processes
- Engage in Business Requirement analyses
- Support with project delivery and implementation of applications
- Stakeholder Management
CRITICAL DELIVERABLES:
- Determine standards and procedures for change and implementation requests
- Collaborate with developers and subject matter experts to ensure alignment between Applications, Data and Process Landscape
- Develop, analyse, prioritise and organise business requirements specifications and translate the system requirements (data mapping, diagrams and flowcharts) that developers and testers can follow
- Determine the suitability of current and potential applications and processes to the EPPF environment and make the appropriate recommendations.
- Critically analyse application to ensure user requests addresses underlying business needs and provide optimal benefit for EPPF
- Create and maintain a document system solution (e.g., process flows, requirements and functional specs
- Act as the link between business, development and support teams to ensure the solution delivered meets all business needs.
- Validate with stakeholders to confirm accuracy and completeness or requirements
- Collaborate with Enterprise Architects to define infrastructure requirements
- Lead an initiative to map, codify, update, and make available, all relevant EPPF business processes
- Own the central repository and change authority for all EPPF processes.
- Collaborate with process owners to determine the effectiveness and applicability of business processes to the overall EPPF needs.
- Periodically review business processes and note and escalate deviations to align with the focus on improving efficiencies and reducing operational risk.
- Review business practices and activity against mapped processes and record deviations.
- Build business awareness and understanding by attending necessary forums to understand current and future requirements.
- Elicit business requirements using a wide variety of methods such as interviews, document analysis, requirements workshops and workflow analysis and translate these into technical specifications.
- Conduct feasibility studies prior to the development or acquisition of new applications systems and/or amendments to existing applications, ensuring that systems meet business requirements.
- Ensure alignment between application changes and enterprise architecture.
- Establish commercial implications of application changes and make the appropriate recommendations, in adherence to EPPF commercial processes.
- Build and maintain relationships with application service providers to ensure EPPF optimises value from system changes and additions.
- Conduct a cost-benefit analysis to ensure that cost savings from applications vendors are quantifiable and increase in relation to the frequency of application change requests
- Work with the Project Manager to break down allocated BA tasks and prioritise in accordance with the project plan.
- Identify and coordinate appropriate stakeholders to ensure complete requirements are captured, documented and agreed within timelines specified
- Lead the test process with new applications and application changes, where these do not fall into the projects space.
- Oversee application data conversion and data migration and guarantee the stability of applications once they transition into the IT support environment.
- Act as main contact with the service provider during new application implementations, ensuring the success of application changes and implementations.
- Deliver new application in line with projected timelines and costs.
- Provide regular updates to the Project Manager on the progress of allocated tasks and any other reporting as directed
- Build and maintain relationships with application service providers to ensure EPPF optimises value from system changes and additions.
- Communicate with internal stakeholders to understand the needs of departments and the organisation as a whole.
OUTCOMES:
- Comprehensive business requirements are fully documented and validated and signed off by all stakeholders
- Processes repository is up to date and easily accessible to business and active risk mitigation and management of process efficiencies
- Comprehensive understanding of current and future requirements and ability to quantify the benefit of process and system changes and/or implementation
- Solutions are delivered within agreed timelines
- Successful data conversation and migration
- Mutually beneficial stakeholder relationships and ability to influence decisions and actions which impact stakeholders
BEHAVIOURAL COMPETENCY REQUIREMENTS:
- Purposeful Leadership
- Creates clear strategic direction
- Builds high performing teams
- Propels and Empowers others to succeed
- Grows Talent
SELF MASTERY:
- Emotionally Intelligent
- Takes accountability
- Act with courage
- Resilient
- Values diversity
EXECUTES WITH EXCELLENCE:
- Drives Results
- Solution focused
- Collaborates Effectively
- Judgment and
- Decision-making
- Gains Insight through Analytics
CUSTOMER CENTRIC:
- Customer Connectedness
- Creative Problem-solving
- Champions EPPF brand and reputation
AGILE:
- Adaptable to change
- Deals with ambiguity
- Learning agility
- Innovates for Value
- Digitally Savvy
Desired Skills:
- presentation Skills
- business acumen
- ? Project lifecycle (SDLC) knowledge