Imperial is an African focused provider of integrated market access and logistics solutions. With a focus on the following key industries – healthcare, consumer, automotive, chemicals, industrial and commodities – we take our clients’ and principals’ products to some of the fastest growing and most challenging markets in the world. As a leading global logistics provider, we seek out and leverage new technology to deliver innovative, end-to-end solutions. Through our significant African footprint and international expertise, and with the support of our 25,000 people, Imperial’s purpose is to connect Africa and the world – and to improve people’s lives with access to quality products and services. Imperial became a wholly owned business of DP World in March 2022. For more information: [URL Removed]
- Imperial’s Logistics Africa business, is the leading logistics supplier in South Africa, and one of the largest on the African continent, providing Contract Logistics, Road Freight and Lead Logistics Provider solutions.
- Imperial Logistics International business, has its headquarters in Duisburg, Germany and is responsible for all Group logistics activities (including Contract Logistics and Freight) outside of Africa.
- Imperial’s Market Access business builds complex route-to market solutions that provide principals access to patients and consumers across Africa through comprehensive channel strategies that integrate sourcing, sales, demand generation, distribution, marketing and promotions.
Job Purpose
Responsible for deploying and implementing changes to the network and updating documentation.
Responsible for supporting and maintaining a complex data network involving TCP/IP and related protocol connectivity for networks supporting Imperial Business Units in a 7×24 environment.
Job Outputs
- Deploy functional networks (LAN, WLAN, WAN)
- Configuration and support of Core Infrastructure, Layer 2 and 3 Services, MPLS, VPN, WAN, LAN, SDWAN
- To interact with business and support staff on daily basis to answer queries, provide support on all Network related queries, in an attempt to resolve issues within the agreed service level time.
- Liaise with other company infrastructure teams to ensure a high level of support is provided to end business.
- Provide support for all network related problems/issues
- Identification of root cause and resolution
- Analyze problems, research solutions, implement, test and manage (re)solutions
- Plan, install, configure and test network system hardware, peripherals, operating and application software and software upgrades
- Document network and system installation, configuration procedures, and current configuration
- Communicate technical solutions and implement processes, document hardware and software problems/issues as well as resolutions
- Identify and interpret business requirements in relation to the data presented and current network configuration
- Suggest improvements to network performance, capacity and scalability
- DNS domain and server administration
- Firewall configuration and administration
- Mentor team members on technical issues
- Monitor network performance and integrity
- Provide standby support to correct system outages after normal hours
- Maintain complete technical documentation
Nature of position
- Permanent
Minimum Qualifications
- Information Systems Diploma or equivalent
- Network Engineering Certifications, ie CCNA,JNCIA, JNCIS
- ITIL Foundations (advantegous)
Minimum Experience
- 5 years experience in managing complex LAN and WAN infrastructure
- Experience with network hardware, software and monitoring tools
- Experience with Linux/ Unix administration
Behavioural Competencies
- Independent
- Cultivates good working relationship with peers
- Self-starter
- Presenting and communicating information
- Planning and organising
- Analysing
- Delivering results and meeting customer expectations
- Following instructions and procedures
- Coping with pressures and setbacks
- Good interpersonal skills
- Deciding and Initiating Action
- Writing and Reporting
- Applying Expertise & Technology
Technical Competencies
- Expertise in network operating systems, Cisco, Juniper, Ruckus
- Knowledge of TCP/IP and Routing Protocols
- Network troubleshooting and diagnostics
- Knowledge of Project Management Principles
- Knowledge of ITSM best practice framework
- Advanced administration knowledge and/or skill
- Proficient IT network and securities knowledge and/or skill
- Advanced IT support knowledge and/or skill
- Advanced IT troubleshooting ability
We are committed to Employment Equity when recruiting and as such preference will be given to candidates who fall within our equity targets. Should you not have received a response within 4 weeks of the closing date of this advert, please consider your application unsuccessful
Desired Skills:
- Cisco
- Juniper
- Ruckus
- Troubleshooting
- Project Management
- LAN
- WAN
- Linux