Become part of an innovative, forward-thinking, and strategic IT architecture team.
Our mature architecture team is based in Brackenfell (strategically placed close to the sea and the Cape winelands) and includes experts in enterprise architecture, solution architecture and data architecture. We operate in an agile retail environment of Africa’s largest retailer that utilizes industry leading IT technologies which run on-premises and in multiple cloud platforms.
As a recognized authority of Customer Marketing, the Solution Architect strategically advises on and drives the Customer Marketing strategy that underpins all business solutions, creates the architecture for these platforms and leads the realization of the architecture roadmap into the target state. Deep subject matter knowledge relating to Customer Experience (CX) covering Digital Channels, Digital Marketing, Personalization, and analytical systems as applicable to the retail industry is essential.
Qualifications:
- Degree in Information Systems / B Sc Computer Science (or similar) – Essential
- TOGAF certification (or similar) – desirable
Experience:
- 7 – 10 years Working experience within the IT industry.
- 5+ years’ Experience with customer marketing, customer interactions, customer analytics and digital omnichannel solutions
- 5 years Retail industry experience with an understanding of retail business processes.
- 5+ years’ Experience in architecting IT Technology programs with detailed understanding of Customer Marketing Frameworks.
- 5+ years’ Experience with Customer Experience (CX) relating to Digital Channels (web, mobile, WhatsApp, USSD) , CRM’s, Customer Identity, Customer analytics systems
- 5+ years’ Experience with all aspects of IT projects from business analysis, architectures, system analysis and design through development, testing, implementation, and production support (SDLC).
- 5+ years Excellent design and architecture skills and proven track record delivering well designed complex enterprise class systems.
- 3+ years Excellent technical development and be able to mentor others to improve their design and development skills
- 5+ years Identification and formulation of solution architecture and solution alternatives and their assessment
- 5+ years Demonstrated expertise in a variety of application development methodologies and practices.
- 2 – 3 years Lead a team through an architectural development process and collaborate with application development teams, architects and other members of the software development team.
- 2 – 3 years’ Experience with current research and standards in Solution Architecture.
- 5+ years’ Experience in high volume data and files processing, in a batch and real time, integration environment. – desirable
- 2+ years’ Experience in agile practices. – desirable
- 2 – 3 years Project management experience of mid-sized projects – desirable
- 3+ years Working experience with Enterprise Marketing Automation platforms (e.g., Adobe, SAP, Salesforce etc.) and Customer Service solutions (e.g., SAP, Salesforce etc.) – desirable
- 2 years’ Experience with loyalty programmes. – desirable
Desired Skills:
- Information Technology
- Solutions Architect
- Customer Marketing