Our client in the Technology Industry, based in the Johannesburg (Brynston) is currently looking to employ an experienced IT Server Specialist (T2); minimum of 5 years experience secures.
An awesome career opportunity awaits.
Requirements:
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At least 5 years’ experience
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Experience in Hyper-V clustering would be an advantage
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Server 2012R2/2016 – MCSA at minimum (must provide proof of Microsoft transcript)
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Office 365 – MCSA at minimum (must provide proof of Microsoft transcript)
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Any Azure exams would be an advantage
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Any SQL Server exams would be an advantage
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Any Mimecast exams would be an advantage.
Responsibilities:
General technical support:
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Provide full hardware level support on servers.
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Provide full hardware level support on workstations (Extensive Mac experience)
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Infrastructure management.
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Troubleshooting of server faults/failures and escalation to T3.
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Creation of users on Apple and Windows platforms.
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Joining workstations to Active Directory managed domains.
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Support on both Apple Mac and Windows end-user devices.
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Basic SQL knowledge – Creating new instances on SQL server.
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Setup scripts for mapping network drives, Office 365 support.
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Setting up VPN connections on workstations.
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Basic troubleshooting of VPN server faults.
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Enterprise printer setup and managing Papercut – (printer software).
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Symantec troubleshoot (installation, troubleshoot, licensing).
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Mimecast: Create rules and policies, Archiving and Signatures, mail traces.
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SAN storage – Entire spectrum and understanding of zoning.
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Extensive knowledge on SAN devices and how they interconnect.
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Veeam Server Backups.
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Mobile device management (Manage Engine).
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Basic understanding of Check Point Firewall.
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Knowledge of principles and processes for providing customer services.
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This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Networking and Connectivity:
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Understanding of basic Vlan traffic management.
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Networking Aruba Switch management and Aruba Wireless controllers with Radius.
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Configuration/troubleshooting of managed switches.
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Assist clients with IP delisting from being Blacklisted.
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Troubleshooting of public DNS (e.g., MX records, SPF records)
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Troubleshooting of physical network failures.
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Troubleshooting of network routing and mail flow.
Windows Server Administration:
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Server 2012R2 and 2016 extensive knowledge.
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Administration and Support of Windows Server 2012 – 2016.
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Administration of AD/DS Promote/Demote servers.
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Administration and Support of DNS administration (AD DNS).
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Administration and Support of mail server administration (Exchange 2012 – 2016,
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Office 365).
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Administration and support of strong Windows security understanding (file sharing / access).
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Windows Hyper-V clustering (Server 2016).
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Malware/ Addware removal, Add / Remove Roles.
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Troubleshoot services not starting.
Managed Services:
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Have a full understanding of Server Monitoring.
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Full understanding of Server Administration.
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An understanding of Ticket Priorities.
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Administration and Support of backups, incl T2 escalations (Redstor and Veeam) VoIP (Free PBX).
Administrative Requirements:
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Must be familiar with POPIA.
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Afterhours work is a requirement on an adhoc basis.
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Time sheets to be submitted every Monday morning by 10:00am
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Ticket management.
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You are required to complete your KPI monthly.
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Maintaining KPI scores above 85% every month.
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All backing information will be supplied before the completion is due.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
Desired Skills:
- Backup Management
- Cisco Systems
- Exchange Server
- Microsoft Azure
- Microsoft Hyper-V
- SQL
- SQL Server