Are you passionate about systems, applications, and customer service? Highly analytical and results orientated. Join the IT team of one of our clienst based in Kemptonpark.
Key areas of responsibility:
– Objectively interpret, translate and timeously resolve all Syspro related requests from end-users
– Actively investigate system issues and provide resolution to end-users
– Proactively work to improve existing support procedures, processes and reports
– Design, create and automate reports and templates
– Keep abreast of the most recent Syspro advancements to ensure continuous growth and support development
– Generate knowledge-base for internal Syspro users
– Conduct balance functions to ensure system integrity
– Month end rollover assistance and reporting
– Setup stock take process (user maintenance, stock take selection etc.) and conduct confirmations
– Responsible for Syspro projects or special initiatives per business requirements
– Ensure 3rd party application integration into Syspro
– Perform Syspro application audits when required
– Maintain user accounts to ensure that all audit requirements are met within Syspro
– Assist group IT training coordinator in upskilling users in Syspro
– Any other tasks as required by business from time to time
– Build a foundation to become a Centre of Excellence for ERP application
– Maintain positive relationships with external and internal stakeholders
– Ensure compliance with the relevant IT laws within the scope of the group’s operations
Qualifications & Experience:
– Matric
– At least 3 – 5 years’ experience in similar position within industry or related industry
– Syspro 7 or higher
– Microsoft SQL queries
– Practical application ability with Microsoft Office
– Competence with Crystal Reporting
– Experience in user testing
– ODBC report writing / maintenance
– Broad knowledge of business and technology
– Ability to work well both independently and in a team environment
– Ability to work under pressure and multi-task
– The ability to construct and work to deadlines
– Strong analytical and problem-solving skills
Desired Skills:
- Syspro
- SQL
- ODBC report writing
- Crytal Reporting
Desired Qualification Level:
- Grade 12 / Matric