It is now possible to use a publicly available artificial chatbot to generate a complete infection chain, possibly beginning with a spear phishing email written in entirely convincing, human-like language and eventually causing a complete takeover of a company’s computer systems.

By Anna Collard, senior vice-president: content strategy and eEvangelist at KnowBe4 Africa

Researchers at Checkpoint recently created such a plausible phishing email as a test. They only used ChatGPT, a chatbot that uses deep learning techniques to generate text and conversations that can convince basically anyone that it was written by a real person.

In reality, there are many potential cybersecurity dangers wrapped up in this impressive technology developed by OpenAI and currently available online for free.

Here are just a few of them:

* Social engineering: ChatGPT’s powerful language model can be used to generate realistic and convincing phishing messages, making it easier for attackers to trick victims into providing sensitive information or downloading malware.

* Scamming: The generation of text through ChatGPT’s language models allows attackers to create fake ads, listings and many other forms of scamming material.

* Impersonation: ChatGPT can be used to create a convincing digital copy of an individual’s writing style, allowing attackers to impersonate their target in a text-based setting, such as in an email or text message.

* Automation of attacks: ChatGPT can also be used to automate the creation of malicious messages and phishing emails making it possible for attackers to launch large-scale attacks more efficiently.

* Spamming: The language model can be fine-tuned to produce large amounts of low-quality content, which can be used in a variety of contexts, including as spam comments on social media or in spam email campaigns.

All five points above are legit threats to companies and all internet users that will only become more prevalent as OpenAI continues to train its model.

If the list managed to convince you, the technology succeeded in its purpose, although in this instance not with malicious intent.

All the text from points one to five was actually written by ChatGPT with minimal tweaks for clarity. The tool is so powerful it can convincingly identify and word its own inherent dangers to cybersecurity.

However, there are mitigating steps individuals and companies can take, including new-school security awareness training. Cybercrime is moving at light speed. A few years ago, cybercriminals used to specialise in identity theft, but now they take over your organisation’s network, hack into your bank accounts, and steal tens or hundreds of thousands of rands.

An intelligent platform like ChatGPT may have been created with the best intentions, but it only adds to the burden on internet users to always stay vigilant, trust their instincts and always know the risks involved in clicking on any link or opening an attachment.