Location: Bellville, Western Cape, South Africa

Introduction:

As a member of the SGT Managed Applications team, you will be is responsible for implementation, integration & deployments for various standalone applications across the client, however this role is mostly focused on support for our WordPress Solutions. These websites are developed by external vendors or internal dev teams & you will form part of the team that ensures it is implemented within our environment according to SGT standards as well as managed and maintained within business agreed SLA’s.For this role, we require a candidate who is eager to learn backend application configuration and installations. Your role will be to deploy and manage and number of WordPress solutions and ensure it meets our deployment and security standards.

Duties and responsibilities:

  • Managing, hosting and supporting WordPress websites
  • Managing, hosting and supporting WordPress ecommerce websites
  • Managing clients
  • Exposure to DB platforms like MSSQL, Mariadb, MySql, MongoDb, etc
  • Exposure to Moodle LMS
  • Understanding Linux OS, esp RHEL, Debian or Ubuntu
  • Ability to troubleshoot WordPress issues and knowledge on WordPress backend
  • Understanding the concept of automated/continuous deployments and branching on repos eg: git, tortoise svn, etc
  • Ability to troubleshoot issues related to application hosting on a server level
  • Having a basic understanding of the Windows & Linux Server environments
  • Ability to install applications on a server, based on online or vendor documentation
  • Ability to create weekly / monthly reports on incidents and requests
  • Perform Release Management (Software, Hardware & Services) Activities
  • Ability to perform Change Management Activities, including Logging of changes, Attending Pre- / E- & Weekly CAB
  • 24/7 operations support (standby and after hours work)
  • Doing application documentation

Qualifications and Experience

Qualifications

  • Matric
  • Degree/Diploma in Information Technology will be advantageous

Experience

  • Minimum of 2 years experience in WordPress
  • Experience in managing, hosting and supporting WordPress websites
  • Experience in managing, hosting and supporting WordPress ecommerce websites
  • Experience in managing clients
  • Exposure to DB platforms like MSSQL, Mariadb, MySql, MongoDb, etc
  • Exposure to Moodle LMS
  • Some experience in jquery and bootstrap would be to you advantage
  • Previous experience in an agency environment would be to your advantage
  • Understanding Linux OS, esp RHEL, Debian or Ubuntu
  • Expereince in troubleshooting WordPress issues and knowledge on WordPress backend
  • Experience and knwoledge of automated/continuous deployments and branching on repos eg: git, tortoise svn, etc
  • Expereince with troubleshooting issues related to application hosting on a server level
  • Basic understanding of the Windows & Linux Server environments
  • Expereince with installing applications on a server, based on online or vendor documentation
  • Expereince with creating weekly / monthly reports on incidents and requests
  • Exposure to Perform Release Management (Software, Hardware & Services) Activities
  • Exposure to Change Management Activities, including Logging of changes, Attending Pre- / E- & Weekly CAB
  • Experience in 24/7 operation support
  • Experience in application documentation
  • Knowledge of one of more of SGT’s Clients Business and Systems will be an advantage

Desired Skills:

  • Web Design

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