- Log all dedicated call outs and assist team
- Liaise with technicians regarding call outs
- Quotes
- Manage customer relationships
- Liaise and update stores on all call outs and delays (telephonically and on email)
- Establish customer satisfaction level after all visits
-
After hour duty
-
Own transport
- Admin and clerical skills
- Technical ability/understanding
- Matric
- Excel
Desired Skills:
- technical ability
- quotes
- service desk
- Call Logging
- Client Services
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric