Main purpose of the job
This position will be responsible for the deployment, maintenance, and support of Symantec Advanced Secure Web Gateways (Bluecoat) and/or related solutions and will function as the primary Secure Web Gateway resource on the network security team.
Key responsibilities
- Installing, configuring, operating, maintaining, monitoring, administration, and troubleshooting of network and network security technologies (e.g., secure web gateways, firewalls, application-based firewalls, intrusion detection systems, web proxy devices and servers, and associated software).
- Product implementation, enhancement, and integration of Symantec Advanced
- Secure Web Gateways (Bluecoat) and/or related solutions.
- Assessment, design, and technical implementation activities related to the
- Bluecoat and/or related product platforms.
- Design and implement pilot and production architecture.
- Define, create, and maintains proxy policies.
- Responding to outages and resolving and documenting priority incident tickets
- Leads root cause analysis and troubleshooting effort for production deployment.
- Functions as a liaison between the client and Symantec/Vendor Support
- Deploy new sites based off the existing designs and proof of concept in production at other locations.
- DocuSign Envelope ID: DC63792B-B7B1-478A-AD5F-B129E37788FD
- Changing, upgrading, and patching boundary devices
- Monthly SLA reporting
- Remote support where necessary
- Standby duties
- Other tasks and technology support when needed from time to time within reason.
Knowledge
- Proficient on the architecture, design, and deployment of Symantec Bluecoat product solutions or related/similar vendor certifications:
- Advance Secure Gateway (ASG/SG) Proxies
- Management Center
- Reporter
- SSLV
- Security Analytics
- CAS & MAS
- Web Security Services.
- Security engineering.
- Security solution design.
- Knowledge of routing and switching methodologies.
- LAN and enterprise network troubleshooting skills.
- Understanding of sub netting.
- Understanding various proxy authentication methods with relation to a domain environment.
REQUIREMENTS
- Degree in Computer Science or Information Systems / BTech: Information Technology or related fields.
- At least 4-6 years demonstrated experience in IT security, network security, firewall management, and proxy management experience of which at least 3 years within the Symantec/Bluecoat or similar technology secure web gateway and proxy server environment.
Desired Skills:
- Proxy
- Networking
- Gateway
- Cyber Security
- Vulnerability Management
- System security
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Grade 12 / Matric