Project Manager - Gauteng Midrand

Position Purpose:
Responsible for ensuring effective delivery of projects within agreed timelines, budgets, scope, agreed outcomes and optimal Customer satisfaction.

Key stakeholder Relationship:
Internal

Sales, Global Operations, Network Core, Quality Assurance, Procurement, Supply Chain, Commercial, Finance, NOC, Technical, VoIP

External

Suppliers, Customers

Minimum Qualifications:

Prince 2 / Agile / PMBOK.
ITIL Foundation – advantageous
Key requirement is experience in deploying SDWAN solutions

Minimum Experience:

Minimum of 3 years’ experience in a Project role

Other Requirements:

Must be willing to work weekends shifts on a monthly basis or after hours, if required

Competencies
Knowledge:

Understanding of networks in the telecommunications industry especially SDWAN (Non-negotiable)
Knowledge of PMBOK
Knowledge of customer service principles

Skills:

Intermediate skill in MS Project and MS Office
Excellent written and verbal communication skills in English
Project Management
Handle customer escalations
Multitasking and multiple project coordination

Role / Responsibilities:
MANAGE PROJECTS
Tasks

Ensure adherence to agreed project management methodology
Manage the execution of projects
Adhere to project communication strategy
Adhere to program budgets

CUSTOMER SERVICE
Tasks

Provide feedback regarding project status verbal, written and Video conferencing
Handle and resolve escalations via logical thought process and escalate internally to placate escalated situations

SUPPLIER RELATIONSHIPS
Tasks

Build and maintain effective relationships with suppliers
Escalate to C-Level and drive for outcomes as required

INTERNAL CO-ORDINATION
Tasks

Identify, manage and communicate project risks, issues and overall project progress to Head of Projects
Attend and contribute to project management meetings within Project department

MANAGEMENT REPORTING
Tasks

Maintain accuracy of Jeopardy list
Comprehensive risk, supplier reports to Supply chain.
Update client trackers